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Online Banking/ Mobile Payment FAQs

Fund Transfer and Transfer Limit

How to do fund transfer?

You need to register payee account on Online Banking before you can transfer fund to a third-party account. You can make fund transfers via Online Banking or SC Mobile app once the payee account has been successfully set up.

Add payee account via Online Banking

1. Login Online Banking and click ‘Transfers’ then ‘Local Accounts’. Click ‘Add Local Account Payee’. 2. Enter your payee account information and ensure the details are accurate (e.g. payee name should be registered in full), click ‘Next’ to proceed and click ‘Confirm’ when you confirm the account information is correct.
Adding payee account via Standard Chartered Online Banking - Step 1 Adding payee account via Standard Chartered Online Banking - Step 2
3. Approve the account register request on SC Mobile app or enter a transaction password and SMS OTP if you do not register for SC Mobile Key. After approval, you will see the registered account appear under ‘Pay an An Existing Payee.
Adding payee account via Standard Chartered Online Banking - Step 3

Transfer fund via SC Mobile app

1. Tap ‘Transfer & Payment’ in the side menu after login to SC Mobile app 2. Tap ‘Local transfers’ 3. Select payee account. 4. Select the account that transfer your money from and input your transfer amount. Continue the transfer request as instructed. You may also schedule a post-dated or recurring transaction .
Transfer fund via SC Mobile app - Step 1 Transfer fund via SC Mobile app - Step 2 Transfer fund via SC Mobile app - Step 3 Transfer fund via SC Mobile app - Step 4

Transfer fund via on Online Banking

1. Select ‘Transfer’ on the registered account. 2. Select the account that transfer your money from and input your transfer amount. Click ‘Next’ to proceed.
Transfer fund via Standard Chartered Online Banking - Step 1 Transfer fund via Standard Chartered Online Banking - Step 2
3. Click ‘Confirm’ after you check the details is correct. You payment instruction will be submitted.
Transfer fund via Standard Chartered Online Banking - Step 3

Manage payees and scheduled fund transfer instructions

Remove existing payees
1. Go to “Transfers” > “Local Accounts” on Online Banking. Click “Delete” next to the designated payee. 2. Follow on-screen instructions to confirm the deletion. All scheduled instructions to this payee will also be removed. Standing Instruction is not affected.
Manage payee and scheduled fund transfer instructions Step 1 Manage payee and scheduled fund transfer instructions Step 2

You may then set up a new payee and schedule transactions following the steps HERE.

Transfer Limits in SC Mobile & Online Banking

Transfer to Same Name Accounts in SCB
TRANSFER TYPE
DAILY LIMIT
Transfer to Same Name Accounts in SCB No Limit
Transfers and Payments
ACCOUNT TYPE
DAILY LIMIT
Overall Daily Online Transfer Limit HKD 1,000,000 on aggregate of all Bill Payments, Third Party Fund Transfers, Non-registered Payee Transfers and Telegraphic Transfers
Third Party Fund Transfer
(Transfer to Third Party Accounts or Other Local Bank Accounts)
To Registered Payee (via online, mobile and phone banking) Note HKD 500,000
Non-registered Payee Transfer (formerly Small-value Fund Transfer) Transfer via SC Pay, Scan & Pay and SC Keyboard Note HKD 300,000
Bill Payment Payment to White Form eIPO HKD 999,999
Payment to other bills
(Paying bills by credit cards are subject to a limit of HKD 99,999 per transaction.)
HKD 500,000
Telegraphic Transfer HKD 1,000,000
Note:
  1. The daily limits of Third Party Fund Transfer for accounts registered online will apply to individual clients who register Standard Chartered Online Banking for the first time on or after 6 February 2010.
  2. For clients who registered Standard Chartered Online Banking before 6 February 2010, their prevailing transfer limits as of 5 February 2010 will still apply after 6 February 2010.
  3. The daily limit of Third Party Fund Transfer is uplifted to HKD500,000 with effect from 26 July 2020. The daily limit of Non-registered Payee Transfer is uplifted to HKD300,000 effective from 25 June 2023.
  4. Clients can update the online banking daily transfer limits via “Settings” in SC Mobile app or “My Preferences” in Online Banking.
  5. Transfers to non-registered payee via SC Keyboard will be subject to a maximum daily limit of HKD 10,000.
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Update Transfer Limits on SC Mobile or Online Banking

To update your daily transfer limits, please go to “Settings” and select “Daily Limit Maintenance” after logging in to SC Mobile, or go to “My Preferences” and select “Daily Limit Maintenance” after logging in to Online Banking.

On SC Mobile app:

Remove existing payees via Standard Chartered Online Banking - Step 1

On Online Banking:

Remove existing payees via Standard Chartered Online Banking - Step 2

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Have questions? Find out more on our FAQ