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1 App for instant payments and rewards

1 App for instant payments and rewards
1 App for instant payments and rewards

1 App for instant payments and rewards

  • Apply Now Apply Now

    Download AlipayHK App to apply Q Credit Card to start earning exclusive rewards!

    QR Code, Rug
    Apple download on the App Store logo
    Google Play logo - download Andriod App

    App Store is a service mark of Apple Inc. Google play is a trademark of Google Inc.

Q Credit Card

Standard Chartered is partnering with AlipayHK to offer you the new Q Credit Card. You can enjoy fabulous rewards and offers while spending with the Q Credit Card. What’s more, you can flexibly manage your Q Credit Card anytime anywhere through the AlipayHK App.

Features

Act now to earn your rewards

 

Click on the Q Credit Card promotional banner in the AlipayHK App to apply now

Notes:
  1. Standard Chartered is not the provider of the “Q Credit Card Welcome Reward” and the “Q Credit Card Spending Reward”. Standard Chartered shall bear no liability relating to any aspect of the rewards under this Promotion, including without limitation, their quality, the supply, the descriptions, any false trade description, misrepresentation, mis-statement, unauthorized representation, unfair trade practices or conduct in connection with the rewards under this Promotion as offered by AlipayHK. The offers may vary over time, please click here to visit AlipayHK website for rewards details.
  2. The approval time is subject to clients’ individual circumstances.
Remarks:
  1. Q Credit Card is not eligible to top up the AlipayHK Account.
  2. If you wish to stop receiving the promotion notice from AlipayHK, you may change the setting in the AlipayHK App [Settings > Privacy > Direct Marketing > Turn off].
Person, Human, Clothing
Split your credit card bills in easy payment by instalment for more shopping pleasure.
QR Code for Q Credit Card page

APPLY FOR THE Q CREDIT CARD TO START EARNING EXCLUSIVE REWARDS!

Scan & download the AlipayHK App to apply now

App Store is a service mark of Apple Inc. Google play is a trademark of Google Inc.

FAQs – Rewards and general enquiries

  • “Q Credit Card Welcome Reward” is only applicable to users who have successfully applied for the Q Credit Card for the first time and who have never redeemed any “Q Credit Card Welcome Reward” throughout the Promotion Period. AlipayHK will store the Coupon(s) in the AlipayHK App account of Eligible User automatically. Standard Chartered existing cardholders can also enjoy the welcome reward.

  • Make a single transaction between HKD1 – HKD300 and earn 1 extra AlipayHK e-stamp (maximum one) per day; Make a single transaction over HKD300 and earn 2 extra AlipayHK e-stamps for every HKD300 spent. You can redeem the reward through AlipayHK App directly. For details, please refer to AlipayHK App.

  • You can redeem Q Credit Card rewards through AlipayHK App, please click “Q Credit Card” button and follow the on-screen instructions to know more about your rewards.

  • Q Credit Card is perpetually waived for annual fee.

FAQs – Card application

  • First, you have to set up an AlipayHK account before applying for Q Credit Card.

    Then, you can apply for a Q Credit Card via AlipayHK App. For AlipayHK users with “Intermediate” or “Advanced” account, you can apply directly via AlipayHK App; For AlipayHK users with “Unverified” account, you can proceed to intermediate ID verification for card application via AlipayHK App.

  • You can resume your application if you had successfully entered the one time password last time. You can click on “Q Credit Card” in the AlipayHK App or click on “Apply Now” in the banner. After successful authentication with the AlipayHK payment password, you will be redirected to resume the application from the last drop off page.

  • You will receive a SMS / email notification / push notification upon the approval of your card application. If you have fulfilled all the requirements, your card application may be approved instantly. The actual approval time will be subject to Standard Chartered’s assessment process.

  • It is the password that you have created when you set up your AlipayHK account. You can follow the instructions in the AlipayHK App for password reset.

  • Sorry, we cannot. You can follow the instructions in the AlipayHK App for password reset.

  • The physical credit card will be automatically mailed to you or we may contact you for card collection arrangements, to give you more flexibility in using the Q Credit Card at different merchants.

FAQs – Card transaction and usage

  • You can also use your physical Q Credit Card at any Visa-accepting merchants.

  • You can use your Q Credit Card at any merchants that accept AlipayHK or Visa in the Mainland China or foreign countries.

  • Your credit card spending transaction limit is subject to the credit limit approved by Standard Chartered (Hong Kong) Limited. For AlipayHK function e.g. money transfer to 3rd parties or giving red pocket, it is subject to AlipayHK transaction limit. Please browse AlipayHK App for AlipayHK transaction limit details.

  • You cannot top up AlipayHK wallet with Q Credit Card. However, Q Credit Card is already supported by AlipayHK wallet and you can bind your wallet with Q credit card for spending.

  • No, you cannot.

  • You can activate your physical card in AlipayHK App [Q Credit Card > Input AlipayHK payment password > Card Settings > Activate Physical Card > Input your information] or follow the instruction in the welcome pack.

  • If you lose your mobile device, you can use another device to login your AlipayHK account.

    You can choose to block your Q Credit Card temporarily in AlipayHK App [Q Credit Card > Settings > Turn on Temporary Block card].

    If you still cannot find your card, please report your lost card immediately. You can report lost card and get a new card in AlipayHK App [Q Credit Card > Input AlipayHK payment password > Card Settings > Report Lost or Stolen Card], we will issue a new digital credit card to your AlipayHK App within 2 business days and notify you once it is ready. The replacement physical card will be mailed to your registered address.

    If you cannot login your AlipayHK account, you may contact Standard Chartered at 2282 1533 immediately to report lost card.

  • You can unblock your Q Credit Card in the AlipayHK App [Q Credit Card > Input AlipayHK App payment password > Card Settings > Turn off Temporary Block card].

  • If you wish to stop receiving the promotion notice from AlipayHK, you may change the settings in the AlipayHK App [Settings > Privacy > Direct Marketing > Turn off promotional notification].

  • You can view the full card number, CVV, name and the expiry date in the AlipayHK App [Q Credit Card > Input your AlipayHK payment password > Card Settings > View Details].

  • You can view the date, amount and description for each transaction in the AlipayHK App [Q Credit Card > Input your AlipayHK payment password > Transaction]. You can also view credit card transactions on SCB Online Banking [Login Online Banking > Click “Overview” > Select Q Credit Card] or SCB Mobile Banking [Login SC Mobile > Select Q Credit Card account].

Security Tips

  • Do not share your password with any third parties.
  • If you have lost your mobile device, it is suggested to report lost of your Q Credit Card immediately. You can report lost card and get a new card inside the AlipayHK App [Q Credit Card > Input AlipayHK payment password > Card Settings > Report Lost or Stolen Card].

Terms and Conditions

To borrow or not to borrow? Borrow only if you can repay!