Retail Clients

Client Terms This document sets out the general terms and conditions of our personal banking relationship with you.

Updated Personal Information Collection Statement for EU GDPR effective May 25 2018

Retail Products

Credit Card
Notice of Change in relation to Standard Chartered / MANHATTAN Credit Card(s) – Credit Balance Refund
Notice of Change / Important Note in relation to Standard Chartered / MANHATTAN credit cards
Credit Card Terms
Credit Card Key Facts Statement
Credit Card Repayment Schedule
Credit Card Important Information
Terms and Conditions for Points Redemption
Remarks for Temporary Credit Limit Increase:
  • The validity period is from 7 to 30 days, and the start date should be within 2 weeks of the date of application submission.
  • The credit limit will be changed back to the original amount in the second day of the due date. Therefore, please remind to settle the exceed amount of the original credit limit. If not, there will be an overdue charge.


Investment
Terms and Conditions for Investment Services
For further details, please refer to section II of the Banking Terms and Conditions

Personal Data (Privacy) Ordinance and the Code of Practice on Consumer Credit Data

Notice to Customers and Other Individuals relating to the Personal Data (Privacy) Ordinance and the Code of Practice on Consumer Credit Data
STANDARD CHARTERED BANK (HONG KONG) LIMITED Notice to Customers and Other Individuals relating to the Personal Data (Privacy) Ordinance and the Code of Practice on Consumer Credit Data


The above terms and conditions are applicable to the banking services and products effective* on or after 25 February 2009. You may obtain a copy from any of our branches in Hong Kong.

* Effective date of the Current/Cheque/Savings Account and Time Deposit Account is the application date, while the effective date of the Credit Card and Personal Loan/Personal Line of Credit/Overdraft Account is the approval date.

Below are the terms and conditions of the banking services and products effective" before 25 February 2009.

Terms & Conditions for Accounts effective* before 25 February 2009

For enquiries relating to Standard Chartered's terms and conditions and those which are not contained on this website, please visit your nearest branch or call our customer service hotline on 2886 8868.