Enjoy convenient banking at our agent locations around you
Cash Deposits. All you need is your Account Number
Cash deposit and Withdrawal at any of our Agent locations
Transactions including Sundays and Public holidays
Withdraw up to ZMW50,000 per day
Deposit up to ZMW 150,000 per day
Deposit and Withdraw cash from any of our agent locations any day of the week
Enjoy zero charges for Cash Deposits. For cash withdraw charges refer to the Tariff Guide or FAQs
A receipt is issued to you whenever you deposit or withdraw.
Agent Name | Location | Town |
Haazita Investments | Shop 52 Lewanika Mall, Woodlands | Lusaka |
Total Encashment Solutions | Stand No. 5005, Eastpark Mall Thabo Mbeki Road | Lusaka |
T & C Financial Services | Africa House Buteko Avenue | Ndola |
Shamsia General Dealers | Shop No. 4 Mota Complex Town Centre | Mazabuka |
Esquire Enterprises | Store 17 Matero Mall | Lusaka |
Priben Solutions Limited | 65-13th Street Nchanga South Chingola | Chingola |
Kanoche Gymnasium | Plot 13A 14th Street | Luanshya |
Capstone Business Ventures | Plot No 557 Meanwood Ndeke Chongwe | Lusaka |
Mandale Corporation | Shop No 4 Shoprite Complex, Congo Road | Chililabombwe |
Mandale Corporation | Ground Floor Zango Building, Plot 4226 Congo Road | Chililabombwe |
Mandale Corporation | First Floor Zango Building, Plot 4226 Congo Road | Chililabombwe |
Same Team Investment Limited | Plot No 40 – 14th Street Town Centre | Chingola |
Liquid Intelligent Technologies | Shop #029 Mukuba Mall | Kitwe |
Liquid Intelligent Technologies | Stand #59 Centro Mall Kabulonga, Corner Bishop and Kabulonga Road | Lusaka |
Liquid Intelligent Technologies | Lewanika Shopping Mall | Lusaka |
Liquid Intelligent Technologies | Shop #3 Central Park, Lusaka | Lusaka |
Liquid Intelligent Technologies | Cosmopolitan Mall Makeni, between Muchachos and Galitos | Lusaka |
Liquid Intelligent Technologies | East Park Mall – next to Roca Mamas | Lusaka |
Cloud Smart Enterprise | Shop 110 Chamba Valley Shopping Mall, Meanwood | Lusaka |
Mobrin Colour Drop Limited | Unit 21 Centro Mall, Kabulonga, Corner Bishop and Kabulonga Road | Lusaka |
PORKAS ICT Services | Shop No. 11, Makeni Mall Kafue Road | Lusaka |
Digital Zone | 3rd Wing Shop #32, Cosmopolitan Mall Kafue Road | Lusaka |
Marvelous Touch Outfiters T/A Elegant Scents | Shop 79/A, New Wing, East Park Mall | Lusaka |
Mushambo Travel & Tours | Central Park Mall, Corner Church Road and Cairo Road | Lusaka |
Right Price Limited | Levy Mall, Shop No.G35, Church Road | Lusaka |
Prime Performance Limited | Stand # 2204 Shop number 3, Cairo Mall, Cairo Road | Lusaka |
PORKAS ICT Services | Shop No. 11, Makeni Mall Kafue Road | Lusaka |
Spot On Cafe Enterprise | Shop 5 Lot Number 23826/M Palabana Rd Silverest | Lusaka |
Right Price Limited | Shop #2 Corner of Blantyre road Opposite old Hungry Lion | Ndola |
Mobrin Colour Drop Limited | Shop No. 5 Z-mart Mall, President Avenue | Ndola |
PORKAS ICT Services | Shop No.18 Kafue River Mall | Kafue |
PORKAS ICT Services | Shop No. 3 Chirundu Mall | Chirundu |
**Look out for additional agent locations opening near you.
An arrangement that allows a retail outlet to serve as representative of the bank offering transactional services to the bank’s customers as defined by agency banking guidelines.
You can perform your banking transactions at any agent in Zambia which has Standard Chartered Agent Banking Logo available at the agent premises.
Please email us on customer.first@sc.com to obtain further information on requirements to become a Standard Chartered Approved Agent.
As a Standard Charted Bank Zambia customer, you can conduct the following.
You will only be allowed to perform cash withdrawal and cash deposit transactions in Zambian Kwacha (ZMW).
To conduct a cash deposit transaction, you (customer) will need the following:
To conduct a cash withdrawal, you (customer) will need the following:
A cash deposit transaction is free of charge. Charges for cash withdrawals are as below;
CLIENT CHARGES | |
Amount | Withdrawal Fee |
1 – 150 | ZMW 10 |
150.01 – 250 | ZMW 12 |
250.01 – 700 | ZMW 15 |
700.01 – 1,500 | ZMW 20 |
1,500.01 – 2,000 | ZMW 30 |
2,000.01 – 4,000 | ZMW 40 |
4,000.01 – 10,000 | ZMW 50 |
Charges will be built into the transaction and will show in your bank statement. No fees should be paid to the agent for any transaction.
Yes, both cash deposit and cash withdrawal transactions are real time.
This will be dependent on the availability of the agent.
In case the transaction is rejected or fails, the agent will provide you (customer) a receipt.
Any cash deposit or cash withdrawal transaction done via agent banking will reflect with a narration of AGBK cash deposit/ AGBK cash withdrawal narration along with the agent name.
If you suspect any unauthorised transactions on your account, please report this to our Contact Centre. Provide details such as:
If there is a disputed transaction on your account, please report this to our contact centre. Provide the following details:
Note: Disputed scenarios can be as follows.
You should call the Standard Chartered Bank 24-hour contact centre number 5247 (available on all local networks) and provide the transaction details for us to investigate.
If you require further assistance, please email us on customer.first@sc.com or call our 24-hour contact centre on 5247.
This is to inform that by clicking on the hyperlink, you will be leaving www.sc.com/zm and entering a website operated by other parties:
Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.
The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.
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