Take control of your accounts and finances. Enjoy easy banking with us.

SC Mobile

Open an account today from your mobile and start banking everywhere

Manage your funds effortlessly

Simplifying your life

At Standard Chartered we understand that we all live busy lives so we are designing and developing an even faster account opening solution where you can open an account in lightning speed.

Open a Digital Bank Account

We are excited to announce our new World Class account opening experience that you are going to love.

Transfer Funds

Enjoy the convenience of transferring money to other accounts locally and internationally through SC Mobile anywhere, anytime.

Access Account Information

Access up to date information on the following types of accounts using this service: Savings Accounts, Current Accounts, Fixed Deposits, Loan Accounts and Credit Cards.

Pay Bills

Make instant bill payments using either your bank account or credit card to the following: Utilities, Mobile Money and Airtime.

Unstoppable Offers to match your life

There are a number of benefits when you open your SC Mobile Account.

Save and Resume

You may save and resume your application and you will have within 30 days to complete your application counting from the day you start the account opening journey.

Track your status

You can open an account and track your status of your accounts. We will even send you reminders to ensure that you can open your bank account as fast as possible.

Online Banking

Online Banking is our internet banking service that provides you a world of convenience as it enables you to perform basic banking operations without having to visit your branch

Make banking easy

Online Banking is a simple, hassle-free and secure Internet Banking service available to all Standard Chartered customers in Zambia. Online Banking gives you access to your account using the Internet. Online Banking offers you the following services wherever you have access to the Internet:

Personal Home Page
  • Consolidated account and individual balances for all accounts under your relationship number/s held with the bank
  • Online Banking inbox – this allows you to communicate with the bank instantly. You will also receive email alerts and confirmations for all transactions done through online banking.
Personal Updates
  • Change password
  • Change contact details (residential, postal, phone number and email)
  • Subscribe to email alerts
Accounts
  • Transaction details and account information
  • Cheque book request
  • Statement request
  • Account statement download
  • Status of issued cheques
Bill Payments
  • Pay your utility bills as well as make third-party bill payments
Funds Transfer
  • Account to account transfers with Standard Chartered (own A/C’s and other SCB A/C’s)
  • Local Interbank transfer
  • Telegraphic transfer (international)
  • Beneficiary maintenance
Market Watch
  • FX rates enquiry
Standing Orders
  • Standing order set up (daily, weekly, monthly, half yearly, yearly)
  • View standing orders within Standard Chartered

Mobile Banking

Access your account directly from your mobile phone, 24 hours a day, 365 days a year

Mobile Banking

Mobile Banking service gives you access to your account direct from your mobile phone, safely and easily.

Features
  • Fund Transfer – Transfer funds between self or nominated accounts from anywhere, anytime.
  • Pay Bills – Pay bills with a range of service providers such as water utility companies and pay TV.
  • Cheque Book Request – Request a new cheque book to be picked up from the nearest branch or registered address.
  • Forex Rate – Access the most recent foreign exchange rates direct from your phone.
Additional Features
  • Check your balance – Access both your available and book account balances
  • Mini-statement – View details of the last 2-3 transactions on either selected or all accounts you maintain with us
  • Full statement – Request a full statement to be delivered or picked up from the nearest branch or registered address
  • My settings – Change your password and main your operating account
  • Airtime top up – Top up not only your numbers but also those belonging to friends and family across all local mobile networks

Standard Chartered’s Mobile Banking service gives you access to your account direct from your mobile phone, safely and easily.

To access our mobile phone banking service, just dial *424#. The service is menu based and all functionalities available will be displayed after successful PIN verification.

Service Overview

To register for Mobile Banking, you must have a Standard Chartered bank account. If you do not have one, simply visit any of our branches and open an account with us. The service is available on all mobile networks in Zambia (Airtel, MTN and Zamtel). Once registered, customers will receive their one-time PIN via SMS on their registered mobile number. This PIN must be changed to access the service.

To access our Mobile Banking service simply dial *424#. Other benefits of registrations include SMS alerts for selected credit and debit card transactions.

All linked accounts that you maintain with Standard Chartered Bank will be automatically included on the list of self-accounts. This will enable you to move funds between your current account to your savings account and vice versa.

For charges refer to the tariff guides.

Terms and Conditions

The terms and conditions for our mobile banking services are available here.

eStatements

Find information about eStatements here

eStatements

Free eStatements

Our online statements are absolutely free. No fees are charged for this service, regardless of how regularly you choose to receive them.

Safe and Secure

Our eStatements are password protected and therefore very secure. Statements cannot be viewed without the password.

Easy to Read

Delivered in an easily recognisable format, our electronic statements look the same as a conventional paper statement.

Multiple recipients

You can choose to have your eStatements delivered to up to three email addresses.

Express Banking

Standard Chartered Bank’s wide network of Automated Teller Machines (ATM) provides you with a safe and convenient way to conduct your day to day banking

Express Banking

Standard Chartered Bank’s wide network of Automated Teller Machines (ATM) provides you with a safe and convenient way to conduct your day to day banking. You no longer have to carry large sums of cash with all the attendant risks and with our wide ATM network you are guaranteed of a peace in terms of access to cash 24/7.

We offer a wide range of service on our ATMs including the following:

  • Cash withdrawal
  • Balance inquiry
  • Mini statement
  • Pin change/Pin generation for new cards

We also issue Visa Debit Cards on ZMK and USD (ZMK equivalent will be dispensed) accounts for use on our ATMs with the following benefits for your convenience:

  • Cash withdrawal from your account anytime anywhere
  • Internet Point of Sale(POS) transactions

Enjoy the convenience of internet based transactions and the ability to purchase products and services at Visa branded Point of Sale terminals both locally and internationally.

  • Easy replacement of lost cards
  • Secure

Every transaction you make with your Visa Electron Debit Card is fully authorized giving the highest level of security to cardholders, retailers and issuing bank. PIN protected card to ensure greater security.

Contact Centre

Our 24-hour Contact Centre is available to assist you with resolving any problems you might have

Get answers for all your questions

Bank from the comfort of your home, office or anywhere in the world with Phone Banking. Simply call our Client Care Centre and our Customer Service Representatives will help you with a range of banking products and services. To call our 24/7 Client Care Centre, please dial 5247 on all Zambian mobile networks.

Account-related Services
  • Balance enquiries
  • Transaction enquiries
  • ATM card pin activation
  • ATM/Debit card hot-listing
  • Loan application status
  • Early settlement enquiries
  • Digital banking queries
Rates/Tariff Enquiries
  • Exchange rates
  • Lending rates
  • Deposit rates
  • Tariffs
Product Information
  • Deposit accounts
  • Personal loan
  • Mortgage loan
Other Services
  • Account opening procedure
  • Account closing procedure
  • Complaints/investigations
Help Centre

HELP CENTRE

Find answers to all your banking queries with us

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Apply Online

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Disclaimer

This is to inform that by clicking on the hyperlink, you will be leaving www.sc.com/zm and entering a website operated by other parties:

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

Thank you for visiting www.sc.com/zm

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