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At Standard Chartered we understand that we all live busy lives so we are designing and developing an even faster account opening solution where you can open an account in lightning speed.
We are excited to announce our new World Class account opening experience that you are going to love.
Enjoy the convenience of transferring money to other accounts locally and internationally through SC Mobile anywhere, anytime.
Access up to date information on the following types of accounts using this service: Savings Accounts, Current Accounts, Fixed Deposits, Loan Accounts and Credit Cards.
Make instant bill payments using either your bank account or credit card to the following: Utilities, Mobile Money and Airtime.
There are a number of benefits when you open your SC Mobile Account.
You may save and resume your application and you will have within 30 days to complete your application counting from the day you start the account opening journey.
You can open an account and track your status of your accounts. We will even send you reminders to ensure that you can open your bank account as fast as possible.
Online Banking is a simple, hassle-free and secure Internet Banking service available to all Standard Chartered customers in Zambia. Online Banking gives you access to your account using the Internet. Online Banking offers you the following services wherever you have access to the Internet:
Mobile Banking service gives you access to your account direct from your mobile phone, safely and easily.
Standard Chartered’s Mobile Banking service gives you access to your account direct from your mobile phone, safely and easily.
To access our mobile phone banking service, just dial *424#. The service is menu based and all functionalities available will be displayed after successful PIN verification.
To register for Mobile Banking, you must have a Standard Chartered bank account. If you do not have one, simply visit any of our branches and open an account with us. The service is available on all mobile networks in Zambia (Airtel, MTN and Zamtel). Once registered, customers will receive their one-time PIN via SMS on their registered mobile number. This PIN must be changed to access the service.
To access our Mobile Banking service simply dial *424#. Other benefits of registrations include SMS alerts for selected credit and debit card transactions.
All linked accounts that you maintain with Standard Chartered Bank will be automatically included on the list of self-accounts. This will enable you to move funds between your current account to your savings account and vice versa.
For charges refer to the tariff guides.
The terms and conditions for our mobile banking services are available here.
Our online statements are absolutely free. No fees are charged for this service, regardless of how regularly you choose to receive them.
Our eStatements are password protected and therefore very secure. Statements cannot be viewed without the password.
Delivered in an easily recognisable format, our electronic statements look the same as a conventional paper statement.
You can choose to have your eStatements delivered to up to three email addresses.
Standard Chartered Bank’s wide network of Automated Teller Machines (ATM) provides you with a safe and convenient way to conduct your day to day banking. You no longer have to carry large sums of cash with all the attendant risks and with our wide ATM network you are guaranteed of a peace in terms of access to cash 24/7.
We offer a wide range of service on our ATMs including the following:
We also issue Visa Debit Cards on ZMK and USD (ZMK equivalent will be dispensed) accounts for use on our ATMs with the following benefits for your convenience:
Enjoy the convenience of internet based transactions and the ability to purchase products and services at Visa branded Point of Sale terminals both locally and internationally.
Every transaction you make with your Visa Electron Debit Card is fully authorized giving the highest level of security to cardholders, retailers and issuing bank. PIN protected card to ensure greater security.
Bank from the comfort of your home, office or anywhere in the world with Phone Banking. Simply call our Client Care Centre and our Customer Service Representatives will help you with a range of banking products and services. To call our 24/7 Client Care Centre, please dial 5247 on all Zambian mobile networks.
Explore everything that can be done digitally in just minutes
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