Overview

Introduction

Standard Chartered Bank Zambia Plc was the first bank to open in Zambia. Established in 1906, the first branch opened in Kalomo District (Southern Province).

Today, over 113 years later, Standard Chartered Bank remains one of the leading banks in Zambia, with an excellent franchise. The bank has 11 branches in the Copperbelt, Lusaka, North Western and Southern provinces. Standard Chartered has over 50 Automated Teller Machines (ATMs) with some doubling up as Cash Deposit Machines (CDMs). Over 500 people work for the bank.

Standard Chartered is the only international bank in Zambia listed on the Lusaka Stock Exchange (LUSE) and has been ranked the Best Digital Consumer Bank in Zambia for the last six consecutive years.

Over the past decade, Standard Chartered Bank Zambia Plc has pursued a clear strategy of focused organic growth and being a market leader in providing innovative, banking products and services to its customers. The bank is in a unique position to leverage its deep-rooted local knowledge, its international network and expertise for the benefit of Zambian corporates, individual depositors and multi-nationals.

Standard Chartered has invested heavily in its digital banking platforms, culminating in the launch of the first-ever digital bank in 2019. Clients can now open a Standard Chartered bank account from their smartphone, from anywhere in Zambia, in just 15 minutes, without the need to visit a physical branch. This has widened access to financial services across the country.

The bank has also invested in a new state-of-the-art Head Office building along Addis Ababa Road in Lusaka, which will open in 2020. This is further demonstration that the bank remains firmly committed to Zambia and is Here for good.


Milestones and Achievements
  • Named ‘Best Consumer Digital Bank in Zambia’ by Global Finance for six consecutive years (2019).
  • Launched the first-ever digital bank in Zambia in June 2019.
  • First bank to launch the Visa Infinite Credit Card with 360 Rewards in Zambia.
  • First bank to launch a Visa Infinite Debit Card in Zambia.
  • Bank of the year for Financial Inclusion in Zambia by The Financial Times (FT) Banker Awards (2018)
Investor Relations

Standard Chartered Bank Annual Report 2018 FINAL
Standard Chartered Bank Annual Report 2018 - Cover

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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