Overview

Introduction

Standard Chartered Bank Zambia Plc was the first bank to open in Zambia. Established in 1906, the first branch opened in Kalomo District (Southern Province).

Today, over 112 years later, Standard Chartered Bank remains one of the leading banks in Zambia, with an excellent franchise. The bank has 17 outlets spread across the country, with branches in the Copperbelt, Lusaka, Northern, North Western, Southern and Western provinces. Standard Chartered has over 60 Automated Teller Machines (ATMs) with some doubling up as Cash Deposit Machines (CDMs). Over 600 people work for the bank.

Standard Chartered is the only international bank in Zambia listed on the Lusaka Stock Exchange (LUSE) and has been ranked the most profitable bank in the country for the last three consecutive years.

Over the past decade, Standard Chartered Bank Zambia Plc has pursued a clear strategy of focused organic growth while aiming to be a market leader in providing innovative products and services to its customers. The bank is in a unique position able to leverage its deep-rooted local knowledge, its international network and expertise for the benefit of Zambian corporates, individual depositors and multi-nationals.

Standard Chartered has invested in a new state-of-the-art Head Office building along Addis Ababa Road in Lusaka scheduled to open in 2020. This is further demonstration that the bank is, indeed, Here for good.


Milestones and Achievements
  • Most profitable commercial bank in Zambia for three consecutive years.
  • Named ‘Best Digital Bank in Zambia’ by Global Finance for five consecutive years.
  • First bank to launch the Fingerprint touch log-in ID on SC Mobile – the bank’s pioneering mobile banking App.
  • First bank to launch the Visa Infinite Credit Card with 360 Rewards in Zambia.
  • First bank to launch a Visa Infinite Debit Card in Zambia.
SCBZ Awards in 2018 and 2017

2018 Awards
  • Bank of the year for Financial Inclusion in Zambia by The Financial Times (FT) Banker Awards
  • Best Digital Bank in Zambia by Global Finance
2017 Awards

Standard Chartered Bank Zambia was recognised at the Lusaka Securities Exchange Corporate Governance Awards:

  • Overall Corporate Award 2017
  • Best Leadership Award – conferred upon the Standard Chartered Bank Zambia CEO
  • Overall Exceptional Adherence to Corporate Governance Award
  • Excellence in Business Performance Award (for Retail Banking)
Investor Relations

Stanchart Annual Report 2017 Cover
Stanchart Annual Report 2016

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

Proceed