Standard Chartered Bank Zambia Plc is one of the pioneers in the BancAssurance product offering and has continued to lead the way with innovative and exciting product offerings. With BancAssurance, you can now fulfil your banking and insurance needs at the same time in a one stop shop at Standard Chartered Bank Zambia Plc. BancAssurance not only provides you with convenience but also access to innovative and world class insurance products and a platform to pay premiums with no hassle.

With the BancAssurance product range you have a trusted source of a risk transfer mechanism that enables you protect yourself and family with the various life stage risks. The bank under BancAssurance has partnered with a number of reputable insurance providers who underwrite all the insurance products that are distributed in our various distribution channels.

Contact any one of our branches and get full details on how the bank can be your trusted partner for life.

Enhanced family Protection Plan

At Standard Chartered Bank Zambia Plc, we go the extra mile to care for our clients and their loved ones. Our Enhanced Family Protection Plan is an insurance solution that provides financial protection on loss of either the insured (main account holder) and/or members of their immediate and extended family.

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Credit Life

This insurance product provides protection to the customer on a loan or credit facility obtained from the bank. The product pays out the outstanding loan amount in the event of Death or Total Permanent Disability.

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FutureCare Endowment Plan

Planning is good: You can now easily plan for the future to ensure you have a peace of mind. The Standard Chartered bank Zambia Plc FutureCare Endowment Plan is an insurance solution that can fit into your medium to long term goals, with tenures ranging from 5 to 20 years.

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All Bancassurance products offered by the bank are underwritten by partner Insurance Service Providers who are responsible for policy issuance and claims settlement. All Bancassurance policies are issued in accordance with the Insurance Act of Zambia with the Pensions and Insurance Authority being the regulatory body in charge of supervising all insurance business.

Standard Chartered Bank Zambia Plc is a mere distributor of the Bancassurance products through its distribution channels. While all reasonable care has been taken in assessing partner Insurance Service Providers, no responsibility or liability is accepted by Standard Chartered Bank Zambia Plc for errors of fact or for any opinion expressed herein. Standard Chartered Bank Zambia Plc assumes no fiduciary responsibility or liability for any consequences, financial or otherwise, arising from the subscription or acquisition of insurance policies. Customers should make their own appraisals of the risks and should consult their own legal, financial, tax, accounting and other professional advisors in this respect, prior to any subscription or acquisition.

Specific terms and conditions will apply for each Bancassurance product.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.