Ways to Bank

Online Banking

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Express Banking

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Mobile Banking
What is Mobile Banking?

Mobile Banking is a simple, hassle-free, secure mobile phone banking service available to all Standard Chartered customers in Zambia. Currently the service is available to Airtel, MTN, and Zamtel subscribers.

Do I have to pay for using this service?

Please refer to the tariff guides for the latest charges, however all registered Mobile Banking users will receive free SMS alerts for selected credit and debit card transactions.

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Contact Centre
Do I have to pay for this service?

The service is free of charge when you call us on the toll free number 5247 on all networks. However, when you call us on the hotlines, you will be charged by your telephone services provider according to your tariff plan.

Can I access the service from overseas?

Yes, as long as you have roaming on your phone. You can also call us on the hotlines from other foreign networks.

(Put the SME-specific security information in the SME application form)

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Call Us

5247
(On all mobile networks)
+260 966 999 990
(24-hour hotline)
+260 977 999 990
(24-hour hotline)

Contact Me

Alternatively, please complete our contact form and we will be in touch as soon as possible.

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Email Us

Please send us a message and we will be in touch as soon as possible.

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Locate Us

Visit the branch that is nearest to you.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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