Enhanced Family Protection Plan

Enhanced Family Protection Plan

At Standard Chartered Bank Zambia Plc, we go the extra mile to care for our clients and their loved ones. Our Enhanced Family Protection Plan is an insurance solution that provides financial protection on loss of either the insured (main account holder) and/or members of their immediate and extended family.

This Plan will cover the Insured, their spouse, up to six (6) of their children and up to eight (8) of their extended family members.

  • Peace of Mind.
  • Claim Settlement period of 48 hours.*
  • Selection of premiums and benefits based on what you can afford.
  • Maximum lump sum benefit pay out of up to ZMW 30 000 for Insured and Spouse, and up to ZMW15, 000 for extended family members depending on tier selected.
  • No medicals required.*
  • Loyalty Benefit of 6 times of the monthly premium is paid back every 4 years.
  • Bancassurance customers must be Standard Chartered Bank Zambia account holders.
  • The minimum entry age for one to take up the policy as the principle holder is 18years while the maximum entry age is 59years.
  • Maximum entry age for children is 21 years but can be extended to 25years if they are in college, university etc.
  • Maximum entry age for parents and extended family members is 74 years.
  • *Terms and Conditions apply

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.