Household Recognition and Family Benefits

Household Recognition and Family Benefits

We know that your family is your greatest asset, so we have also made them our priority. That’s why we have a wide range of differentiating and exclusive benefits to offer you – some of which you can share with your family:

  • Complimentary Priority Banking membership extended to your spouse and children upon request
  • Access to our special Priority Banking Centres, dedicated tellers and hotlines
  • Privileged pricing on banking transactions and services
  • Secondary Visa Infinite Debit Card for joint account holders.

Exclusive Visa Infinite Card

As a Priority customer you will receive a Visa Infinite Debit Card which is the ultimate status and recognition card providing unprecedented levels of service and outstanding benefits. Visa Infinite is accepted at more places than any other top-end premium card.

For additional Visa Infinite travel benefits* visit for full details and terms and conditions.

  • Medical & Legal Referral: Free worldwide medical and legal advice
  • Emergency Cash Disbursement: Emergency funds up to USD 5000
  • Multi-trip travel insurance: Insurance that covers you for international and local trips for up to 90 days’. To activate this, use your Visa Infinite card to pay for the travel.
  • From flight reservations to restaurant recommendations, Visa Infinite Concierge offers a host of services 24 hours a day.
  • Visa Infinite cardholder is entitled to unlimited free airport lounge access at more than 800 LoungeKey lounges globally as well as one free guest per visit. For more information visit
  • Hundreds of Visa deals, discounts and privileges that you can take advantage of both at home and overseas
  • When paying with your Visa Infinite card, you will benefit from Purchase Protection for stolen or damaged goods purchased.

*Subject to Visa Terms and Conditions

Superior lifestyle privileges

A range of travel, lifestyle and entertainment privileges that the whole family will appreciate.

Concierge services for the cardholder

From travel bookings and restaurant reservations to shopping, your life becomes a whole lot easier with our Concierge Service there to support you. Valid in selected countries.

Multi-trip Travel Insurance

Multi-trip Travel Insurance

Insurance that covers you, for international and local trips. To activate the coverage, all you need to do is charge your Infinite Card at least once when you’re overseas.

Purchase protection

The service you want should always come with the peace of mind you need. That’s why all the transactions you make and the high-value goods you purchase are protected by us.

Most importantly, the Priority Banking Visa Infinite card is the key to unlocking the benefits of your total banking relationship with us. The card gives you access to the points that you can earn with all your card spends.

Please be advised that

  • Eligibility criteria apply for membership to the Priority Banking program. Your admission to Priority Banking is at our discretion.
  • Not all products, benefits and services under Priority Banking may be available in all countries and are subject to local regulations. We may vary or withdraw these services at any time.
  • You can find out the current services available to you by contacting your Relationship Manager, via phone banking, visiting our branches or from the Standard Chartered Bank website in your country.
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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.