24/7, 365 days access to your account.

Details

What is Online/Internet-Banking?

Online Banking is a simple, hassle-free and secure internet banking service available to all Standard Chartered Bank customers in Zambia. Online Banking gives you access to your account using the internet.

Features

Online Banking offers you the following services wherever you have access to the internet.

Personal Home Page
  • Consolidated and account by account balances for all accounts under your relationship number/s held with the bank
  • Online Banking inbox – this allows you to have instant communication with the bank. You will also receive e-mail alerts and confirmations for all transactions done through online banking.
Personal Updates
  • Change password
  • Change contact details (residential, postal, phone no. and email)
  • Subscribe for email alerts
Accounts
  • Transaction details and account information
  • Chequebook request
  • Request for statement
  • Account statement download
  • Status of issued cheques
Bill Payments
  • Pay your utility bills as well as make third party bill payments
Funds Transfer
  • Account to account transfers with SCB(own A/C's and other SCB A/C's)
  • Local Interbank transfer
  • Telegraphic transfer (international)
  • Beneficiary maintenance
Market Watch
  • FX rates enquiry
Standing Orders
  • Standing order set up(daily, weekly, monthly, half yearly, yearly)
  • View standing orders-within SCB

FAQs

    • Who can apply for this service?

      To use this service, you must have at least a transactional (CASA) account with the Standard Chartered Bank, Zambia. Register instantly by visiting www.sc.com/zm, select Online Banking and click instant registration. You can also call our call centre on 5247 (toll free- all mobile networks), or visit your nearest SCB branch.

    • How do I apply for this service?

      You can register instantly using your debit card details by visiting www.sc.com/zm, select Online Banking and click instant registration. You can also call our call centre on 5247 (toll free- all mobile networks), or visit your nearest SCB branch.

    • Can I use my ATM PIN to log in? Or use my Phone Banking PIN?

      No, your Online Banking ID and password are unique to this service. However, you can use your ATM card details to register instantly for Online Banking as well as rest your forgot username or password.

    • What happens when my ID is invalid / What should I do if I have forgotten my ID/password?

      Simply reset your ID and password instantly by using the forgot username/password feature available on the login page. You will need your ATM card details to perform this.

Learn more »

Call Us

5247
(Toll-free on all mobile networks)
+260 966 999 990
(24-hour hotline)
+260 977 999 990
(24-hour hotline)

Contact Me

Alternatively, please complete our contact form and we will be in touch as soon as possible.

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Email Us

Please send us a message and we will be in touch as soon as possible.

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Locate Us

Visit the branch that is nearest to you.

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