Step 1:
| SMS Banking Services | SMS Format |
Sample SMS Format
|
| Account balance enquiry | AB Account nickname | AB 1234 |
| Account last five transactions | MS Account nickname | MS 1234 |
| Cheque book request | CB Account nickname | CB 1234 |
| Credit card last five transactions | FT Card Last 4 digits | FT 6789 |
| Credit card outstanding balance | OB Card Last 4 digits | OB 12234 |
Step 2:
Send SMS to 3993.
Step 3:
Receive reply on the account enquiry via SMS.
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Step 1: Login to Online Banking.
Step 2: Click on the drop down menu under your name display on the top right corner
Step 3: Select “Alert Settings”
Step 4: Choose “By SMS Alert” and click “Next”
Step 5: Confirm your details and your alert settings will be updated
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SMS stands for Short Message Service, also known as text messaging. This allows you to send and receive short messages via mobile. The messages can contain up to 160 characters.
An account nickname is required so we can identify the accounts that you are enquiring about through SMS. By default, the account nickname for your cards is the last 4 digits of your credit cards. To set an account nickname for your bank account: Login to Online Banking SMS Banking & Alerts section Set any 4-character nickname for your bank account. This can be all letters or all numbers or a combination of letters and numbers.
It is a new service designed for customers who are constantly on the move. With SMS Banking, you can enquire about your account and credit card information via short text messaging.
The service codes currently available are:
AB – Balance enquiry
MS – Mini-statement (last 5 transactions)
CB – Chequebook request
FT – Credit card last 5 transactions
OB – Outstanding balance on credit card
HL – Help UNSUB – Unsubscribe from SMS Banking
Example: If your bank account nickname is AED1 and you want to check your balance, simply send an SMS with ‘AB AED1’ to 3993. An SMS will then be sent to you displaying your account balance for this specific account.
