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Explore the SC Mobile App

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Home

Home shares a snapshot of all your assets with the bank
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Pay & Transfer

You can perform a wide range of payment and transfers effortlessly and securely
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Invest & Insure

Choose from a full suite of investment products to help you achieve your investment goals
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Discover

Choose from a wide variety of products and offerings to meet your financial needs
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Services

Manage your everyday banking anytime, anywhere on our self-service platform
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Brand new interface

Experience our revamped SC Mobile App with a refreshing new look!

The optimised look and feel along with the improved features allow you to enjoy a simpler way to take care of your everyday banking needs.

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Here for you whenever you need us

You can get support from our agents via our live message service.

You can also connect with your Relationship Manager on the move with the MyRM Chat option.

Additionally,  you can view the location of our branches and ATMs.

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Push Notification

Activate Push Notification on the SC Mobile app to stay on top of your banking alerts. Receive transaction information related to your account, credit card and so much more.

Opt for email and push notification on SC Mobile app for seamless and safe banking.

Features of our SC Mobile App and Push Notification Alerts

Transfers

Register local or international payees with ease and send money around the world on the go.

Payments

View outstanding bill amounts and make instant payments for your utility, telecommunications and other bills.

Enjoy rewards on the go

With the 360 Rewards feature now available on the app, you can view, manage and redeem rewards all in one place.

Update personal information

Update your personal details anytime and anywhere including Emirates ID, passport details, personal details and much more.

Manage your wealth

Secure your financial future with a wide range of investment options.

Digital service requests

Raise 20+ digital service requests effortlessly on our SC Mobile App to manage your finances.

Enhanced security

Push notifications are harder to intercept, helping safeguard your account and card activity.

Real-time alerts

Receive updates on your transactions and security events the moment they occur.

Notification control

Turn ON or OFF the notifications anytime from the Notification Hub in the SC Mobile app.

Transaction history

View your notifications for up to 180 days.

Email backup

Every in-app alert will also be sent to your registered email address.

Messages at a glance

With Notification Hub, you can centralize the messages at one single place.

Watch the video to know about the SC Mobile App interface

Standard Chartered Mobile App

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How to activate Push Notification on your SC Mobile app?

Step 1

On the Home Screen, click on the bell icon to visit the “Notifications Hub”.

Step 2

Click on the “Turn on” button at the bottom.

Step 3

Read and Agree to the terms and conditions.

Step 4

Click on “Understand and Turn on” to proceed.

Step 5

Enter the One-Time-Password (OTP) sent to your registered mobile number.

Step 6

You will see a confirmation message after which you’re set!

To turn off the Push Notification Alerts:

Step 1

Click on “Manage Alerts” in the “Notifications Hub” screen.

Step 2

Click on the “Notification Inbox Alerts” on and off toggle button. Once you toggle the option to ‘off’ you will receive a Notification requesting if you like to proceed.

Step 3

Click on “Yes” to proceed with turning Push Notification Alerts off.

Step 4

You will see the “Notification Inbox Alerts” toggle off.

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Download the SC Mobile App

Experience the upgraded interface, download the app today!

  • When the client activates the Push Notification, the client will receive notices and communications (including but not limited to marketing communications if provided that the client has consented to the Bank to use the data for direct marketing through mobile messages channel) via Notification Hub service, although the bank may send notices and communications to the client in connection with the bank’s banking agreement using other communication channels, including fax, email or SMS.
  • After the client completes the registration process of our SC Mobile app, in order for the client to use the Notification Hub service, the client must ensure that Push Notification continues to be enabled on the mobile device and the client has internet or mobile data connectivity.
  • Push Notification is a service provided by Apple, Google and Huawei for their respective mobile operating systems i.e. iOS and Android respectively through which an iOS or Android mobile app can send a user (who has installed the mobile app) a notification.
  • Please click here for Push Notification Terms and Conditions.

Yes, the SC Mobile App will be available on all three app stores.

Standard Chartered Mobile Application is supported on Apple devices with iOS 14 or higher and smart phones with Android 10 or higher. Kindly ensure your device meets the minimum operating system requirements to access our Online Banking and SC Mobile App services.

  • Step 1: Visit SC Mobile app login screen.
  • Step 2: Click “No login credentials”.
  • Step 3: Register with either your:
    • Standard Chartered Debit Card details
    • Standard Chartered Credit Card details (Please note that the credit card option is for clients who only hold a credit card with the bank.)
    • Temporary ID and SMS PIN (expires within 5 working days of registration)
  • Step 4: Verify your details and click ‘Next’.
  • Step 5: Enter the One Time Password (OTP) sent to your registered mobile number.
  • Step 6: Create Login user ID and password.
  • Step 7: You are now registered for Online Banking and the SC Mobile app.
  • Step 8: To login, you will need to register for Standard Chartered Mobile Key, click here to get further details on Standard Chartered Mobile Key.
  • Step 1: Tap the face / finger icon on the login screen of SC Mobile App, and select “Enable Now”.
  • Step 2: Enable Face ID / Touch ID with your SC Mobile Banking username and password. Read carefully and accept the Terms and Conditions.
  • Step 3: Complete by enabling the function to start logging in with your Face ID / Touch ID.
  • Step 1: Visit SC Mobile app login screen.
  • Step 2: Click “Forgot?”.
  • Step 3: Reset your password with either your Standard Chartered Debit Card or Credit Card details (Please note that the credit card option is for clients who only hold a credit card with the bank.)
  • Step 4: Verify your details and click ‘Next’.
  • Step 5: Enter the One Time Password (OTP) sent to your registered mobile number.
  • Step 6: Create your new log in details (Username or Password).

You will need to download the mobile application on your new device and immediately register. This will automatically de-register your other device. For immediate assistance or to report a fraudulent transaction please call our Client Care Centre:

Personal Banking

600 5222 88 (24-hour)

+971 600 5222 88 (24-hour) if calling from overseas

Priority Banking

800 4949 (24-hour)

+971 4 403 9639 (24-hour) if calling from overseas

It is recommended that you do not share your password with anyone. For more security tips on how to ensure the safety of your device, please visit https://www.sc.com/global/security-tips/.

No. Simply go to the app store of your mobile device’s operating system to upgrade your SC Mobile App, and you can use the new SC Mobile App right away. Your Username, Password, SC Mobile Key, Face ID / Touch ID will remain unchanged. You do not have to register for SC Mobile App again or reset your SC Mobile Key.

We have redesigned the user interface to support the enhanced interface and login time. Yet, you can still go to SC Online Banking to set up your “Account Nick Name”, following which the same will be reflected in your SC Mobile App.

In line with our system upgrade, your SC Mobile App will no longer display your messages in the “Inbox” of SC Mobile App. Yet, you may continue to access such messages via SC Online Banking. Please note that messages sent to you via SMS and Email notifications will not be affected.

Yes, transactions done on the Supplementary Credit Card will be displayed under the Primary Credit Card transactions listing.

Push Notification is an enhancement to your SC Mobile App to enable you to receive Push Notification alerts for your banking transactions. It will be a Notification Centre that will centrally store all your Push Notifications from Standard Chartered for 180 days.

  • Step 1: On the SC Mobile app Home Screen, click on the bell icon to visit the “Notifications Hub”.
  • Step 2: Click on the “Turn on” button at the bottom.
  • Step 3: Read and Agree to the terms and conditions.
  • Step 4: Click on “Understand and Turn on” to proceed.
  • Step 5: Enter the One-Time-Password (OTP) sent to your registered mobile number.
  • Step 6: You will see a confirmation message after which you’re set!
  • Step 1: Click on “Manage Alerts” in the “Notifications Hub” screen.
  • Step 2: Click on the “Notification Inbox Alerts” on and off toggle button.
  • Step 3: Once you toggle the option to ‘off’ you will receive a Notification requesting if you like to proceed.
  • Step 4: Click on “Yes” to proceed with turning Push Notification Alerts off.
  • Step 5: You will see the “Notification Inbox Alerts” toggle off.

Currently the banking alerts that will be sent to you via Push Notification are account transactions, credit card transactions and marketing alerts. There will be additional alert types that will be made available soon. Stay tuned!

If you enable Push Notification alerts in the SC Mobile App, you will only receive Push Notifications and email alerts. Your SMS alerts will be discontinued thereafter.

You will continue to receive your banking alerts via SMS and/or email.

You must have an internet connection to receive Push Notifications on time. We are not responsible for any delays if you are not connected to the internet.

No, this service is free.

Please refer to the table provided in the Push Notification Terms and Conditions for details of scenarios that may influence the delivery/Non delivery of your Push Notifications.

Disclaimer

This is to inform that by clicking on the hyperlink, you will be leaving sc.com/ae and entering a website operated by other parties.

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

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