Service Impact Update
System Maintenance Notification
System Maintenance Notification
|
OUTAGE TYPE
|
OUTAGE DESCRIPTION
|
EXPECTED DOWNTIME
|
|---|---|---|
| Automated Teller Machine (ATM) and Cash Deposit Machine (CDM) services | Automated Teller Machine (ATM) and Cash Deposit Machine (CDM) services will not be available. | Between 12:00 AM to 12:45 AM on 20 Sep 2025 |
| Debit Card services | Our debit card services will be temporarily unavailable. | Between 12:00 AM to 12:45 AM on 20 Sep 2025 |
| Transfer services | Own account transfer, local transfer and international transfer through Online Banking and SC Mobile App will not be available. | From 4:30 PM on 20 Sep to 5:30 AM on 21 Sep 2025 |
| Credit Card payment | SCB Credit Card payment services on our Online Banking and SC Mobile App will not be available. | From 4:30 PM on 20 Sep to 5:30 AM on 21 Sep 2025 |
| Utility Bill payment | Utility bill payment on Online Banking and the SC Mobile App will not be available. | From 4:30 PM on 20 Sep to 5:30 AM on 21 Sep 2025 |
| Payment services | UAE Payment Gateway service on Online Banking will not be available. | From 4:30 PM on 20 Sep to 5:30 AM on 21 Sep 2025 |
To report a fraudulent transaction please call our Client Care Centre at 600 5222 88 or +971 600 5222 88 (if calling from overseas).
We apologise for any inconvenience caused and thank you for your patience and understanding.