Enjoy complimentary and unlimited access to lounges no matter what airline or travel class you've booked. All you need to do is present your Visa Infinite, Titanium or Saadiq credit card

Access to Visa LoungeKey Lounges

You and a guest can enjoy unlimited complimentary access to 750+ airport lounges worldwide, simply by showing your Visa Infinite card.

Easy steps to access Visa LoungeKey lounges:
  1. Visit the LoungeKey website or download the “LoungeKey” mobile app on iOS or Android to view list of participating lounges.
  2. Present your Visa Infinite card at a participating lounge
  3. Enjoy an exclusive seating area and refreshments along with one guest
  4. Additional guests will be charged $27 directly at the lounge

Access to Mastercard Lounges

Take the stress out of travelling and relax before you fly. Enjoy the lounge feature on your Mastercard credit card at premium airport lounges worldwide. All you need to do is present your card and relax.

Easy steps to access Mastercard Lounges:
  1. Download the Mastercard For You mobile app for a list of lounges on iOS or Android
  2. Present your Titanium or Saadiq Platinum Mastercard at a participating lounge
  3. Enjoy an exclusive seating area and refreshments
  4. Additional guests will be charged directly at the lounge

Terms and Conditions

  • Lounge access is unlimited and complimentary only for the primary and supplementary card holders of Standard Chartered Visa Infinite, Saadiq Platinum and Titanium credit cards. Guests will be charged the respective Lounge access rate.
  • Each airport lounge shall be entitled to request and require an eligible credit card holder to remove accompanying children from the lounge in the event that the children are noisy, unruly, or a nuisance to other lounge users.
  • Entry of children is at the discretion of the lounge's management, which may refuse entry of children without explanation.
  • If access is based on presentation of Standard Chartered credit card, the Lounge will require the card holder to present the card along with the boarding pass and will require customer signature on a "Record of Visit" slip.
  • Lounge access will be discontinued if the Standard Chartered credit card is cancelled / blocked/ downgraded to any ineligible card type. Individual lounge terms and conditions apply.
  • LoungeKey terms and conditions apply.
  • Mastercard lounges terms and conditions apply.
Back to Top

Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

Proceed