It is important that you do not entertain such calls, respond to SMS messages, as well as open any attachments or links to avoid exposure to malicious websites. When you receive such SMS messages or phone calls, contact the regulator directly to verify the authenticity of the requests.
If you have responded to a request for information, inform your bank immediately and report it to your local authorities.
Spot the warning signs
- Look at the address bar: it is considered secure if the URL begins with “https” instead of “http”, and has a closed lock symbol
- Check for product reviews: be suspicious if the product or the online merchant has no reviews, bad reviews, or only positive reviews written in a similar way
Stop suspicious activity
- Never open unexpected emails asking you to click on a link to arrange a delivery or make payment
- Always make the effort to verify that the other party is legitimate before making any payments e.g. search the retailer’s name together with words like “scam” or “complaint”
- Do not authorise payments unless you are sure that the other party is legitimate
- If you’re shopping on an online marketplace: check the website’s safe buying guide before making a purchase. Some online marketplaces will not offer any protection if you make payment outside of the platform
Examples include www.scbonds.com, www.sc-wm.co.uk, email@example.com and firstname.lastname@example.org.
If you have purchased any investment products or paid any fees as part of such a scheme, contact your bank immediately to stop or recover your payments, and report the matter to your local law enforcement.
When in doubt, check with your nearest Standard Chartered office.
The following list of fake websites and email addresses have no association with Standard Chartered and are not authorised to sell Standard Chartered products.
FAKE email addresses:
"The bad guys aren't standing still. Neither should we."
Bill Winters | Group Chief Executive