Careers in Global Business Services India

Believe. Belong. Become.

Bring your ambitions and we’ll provide plenty of opportunities to achieve them, and help you maintain a balance between your personal and professional goals.

We’ve been operating in India for more than 160 years and are proud to be one of the oldest foreign banks. Across all our business functions and client segments, we have teams in India with extensive expertise. Standard Chartered’s Global Business Services (GBS) began its operations in India in 2000 and is an owned subsidiary of Standard Chartered Bank UK PLC. It is part of a broader network of information technology and operations centres with three other hubs – Malaysia, China, and Poland. In India, Standard Chartered GBS operates in Chennai and Bengaluru.  Together, we have the ambition and opportunity to create a better future for our customers, communities, and each other. As a member of our team, you'll be able to unlock your potential and build a career that has a meaningful purpose.

A world of innovation A place where you can grow

With over 27,000 colleagues, Standard Chartered GBS India serves as the cradle of technology and innovation that supports the Bank’s business across 53 markets worldwide.

Our hubs serve as centres of excellence by transforming the processes and operations for the businesses and functions of Standard Chartered. They provide a multitude of support services to the Group’s businesses in various markets around the world, which includes dedicated world-class technology, software and system development, information technology support services, banking operations and client care capabilities.

Wherever your talents are, we're sure you'll find the perfect role with us. We succeed when our colleagues succeed, and we celebrate the diversity of our teams, so that everyone can realise their full potential. It enables our teams to unlock innovation, make better decisions, deliver our business strategy, live our valued behaviours, and embody our brand promise, here for good.

Did you know? More than 80% of our workforce are Millennials and Gen Z

Over 43% of our Global Technology workforce operates out of GBS India. With a vibrant young workforce and cutting-edge technology that drives our innovation and high-performance culture, we invite you to explore our world.

Employee Resource Groups

We have four Employee Resource Groups (ERGs) to support our colleagues, under the GBS India Diversity & Inclusion Council.

Gender

To help women grow and develop their professional and personal career, including mentoring, coaching, networking and sharing with senior leaders.

Wellbeing

To bring out the best in all our colleagues by establishing and maintaining a work environment that promotes positive wellbeing and healthy lifestyle choices with a focus on mental, social, physical and financial wellbeing.

SC Pride

To be a warm and welcoming place for LGBTQ+ colleagues through advocacy, facilities and policies.

Persons with Disability 

With a focus on helping create equal opportunity in the workplace, Banking Services for the Deaf Community and attract talent from the differently abled community.

Additional ways we support and care for our colleagues

To support an inclusive workplace for our colleagues we provide medical and relocation benefits for same-sex partners, run unconscious bias training sessions to support our inclusive culture and hold regular thought leadership speaker events. And we're a menopause confident workplace. We recognise that the menopause transition affects women and the larger ecosystem around them, which is why we support our colleagues to understand the signs of perimenopause and menopause and provide help and support.

Leaders Speak

Matthew Norris

Global Head, Central Operations and Global Business Services (GBS)

“Standard Chartered Global Business Services is at the heart of operational processes and technology services, supporting the Bank to seamlessly deliver products and services to the clients and customers of Standard Chartered. Our hubs serve as centres of excellence for the Bank's businesses and functions in our markets around the world. We are redefining banking with the latest technologies and practices.”

Sachin Gupte

Global Head, HR - Global Business Services (GBS) and Transformation, Technology & Operations

You can pursue a fulfilling career in a supportive and inclusive environment.  We provide a wide range of training and upskilling opportunities for our employees across a variety of business verticals, as well as training and acquiring new skills. We believe that providing a hybrid working option to our colleagues will support and provide them with a flexible, healthy working environment that will allow them to live an active, balanced life.

Neeraj Sinha

Location Head, Global Business Services (GBS) Chennai and Head, Global Finance Services

Our high-performance culture makes us future-ready to deliver impactful solutions for our communities through continuous innovation and limitless capabilities in banking technology and operations.

Amit Nehra

Location Head, Global Business Services (GBS) Bengaluru and Global Head, Voice & Virtual

Using our collaborative workspaces, our highly skilled and diverse talent can create technology breakthroughs in the ever-evolving banking landscape.

Rewards and benefits

In line with our Fair Pay Charter, we offer a competitive salary and benefits that support your mental, physical, financial, and social wellbeing, benefits include: 

  • Time-off including annual, parental, sabbatical, and volunteering leave 
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical and digital virtual learning experiences 
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform and development courses for resilience and other human skills 
  • Support for wellbeing challenges, including our global Employee Assistance Programme (EAP), sick leave provision, mental health first-aiders and all sorts of self-help toolkits
  • Day care centres in Bengaluru and Chennai to empower parents to make working easier
  • Flexible and hybrid working, subject to role-specific requirements

"Our workplace has a high level of flexibility, which allows for work-life balance. My work is completed by 6 p.m. and weekends, especially Sundays, which I call ‘SONday’, are completely devoted to my son. Flexibility in work is extremely important for a single parent"

Roopa Suresh

Helping our communities to thrive

Futuremakers is Standard Chartered’s global community initiative to tackle inequality and promote social inclusion across our markets. Futuremakers enables economic inclusion for young people through education, employability, and entrepreneurship programmes.

Seeing is Believing addresses avoidable blindness and visual impairment in low and middle-income communities and makes it easier for those affected to return to education and work. The integrated Seeing is Believing programme model in India is a shining example of multi-level multi-stakeholder engagement, and interwoven into the wider health care system with Sustainability at its core.

WASHE (water, sanitation, hygiene and education) addresses water scarcity & access, and sanitation in schools and communities, particularly focussing on the girl child. The programme has helped create a water-secure future by supporting scientific work and taking an integrated approach to water resource management in drought-prone villages.

Launched in 2011, WASHE (Water Sanitation Hygiene Education) is the Bank’s flagship community investment programme in India which provides access to water, sanitation facilities and education to adolescent girls in municipal schools, and disadvantaged communities at large. ‘Futuremakers’ is Standard Chartered’s new global community initiative to tackle inequality and promote social inclusion across our markets. We promote economic inclusion for youth, particularly for young women and girls in our communities. Our project with Aga Khan Institute in coastal Gujarat state looks at addressing the issue of salinity and effects of climate change. 

Launched in 2011, WASHE (Water Sanitation Hygiene Education) is the Bank’s flagship community investment programme in India which provides access to water, sanitation facilities and education to adolescent girls in municipal schools, and disadvantaged communities at large. ‘Futuremakers’ is Standard Chartered’s new global community initiative to tackle inequality and promote social inclusion across our markets. We promote economic inclusion for youth, particularly for young women and girls in our communities. Our project with Aga Khan Institute in coastal Gujarat state looks at addressing the issue of salinity and effects of climate change. 

Seeing is Believing (SiB) is Standard Chartered’s global initiative to tackle avoidable blindness and visual impairment. The overall mission of SiB is to create sustainable eye-care services in lower-middle income countries, including India. Under our Futuremakers theme, the Bank in India has set up career academies with multiple partners to help youth get trained and employed in the Eye Health and BFSI sector. So far, over 92,000 youth and eye care professionals have been trained to secure gainful employment across these academies and over 4,700 youth have been placed in the Financial services Industry.

Seeing is Believing (SiB) is Standard Chartered’s global initiative to tackle avoidable blindness and visual impairment. The overall mission of SiB is to create sustainable eye-care services in lower-middle income countries, including India. Under our Futuremakers theme, the Bank in India has set up career academies with multiple partners to help youth get trained and employed in the Eye Health and BFSI sector. So far, over 92,000 youth and eye care professionals have been trained to secure gainful employment across these academies and over 4,700 youth have been placed in the Financial services Industry.

Press releases

Standard Chartered to make 30 railway stations in India disabled friendly in partnership with Anuprayaas and Samarthanam Trust

We’re partnering with Anuprayaas and Samarthanam Trust to make 30 railway stations across India accessible for people with disabilities by providing a host of facilities. This is part of our 'Seeing is Believing' initiative to tackle avoidable blindness and visual impairment. This project aims to aid people with visual disabilities, people using wheelchairs, and people with hearing disabilities to travel independently and with dignity by reducing their dependency on others while travelling. 

Standard Chartered & Seva Foundation launch new initiative ‘Envision’ - to create critical access to eye care for 4 million people in India

The Bank and Seva Foundation have partnered to create critical access to eye care for four million people in underserved communities in India through a new initiative – Envision. The two organisations along with partner hospitals will establish 65 new vision centres across nine states in India - Gujarat, Karnataka, Madhya Pradesh, Maharashtra, Odisha, Tamil Nadu, Uttar Pradesh, Telangana and West Bengal.

Standard Chartered Bank collaborates with Sightsavers to bring down prevalence of blindness in remote Sundarbans region of West Bengal

The Bank, through its Seeing is Believing project, has partnered with Sightsavers to reduce the prevalence of blindness from the existing 0.7% to 0.3% of the population in the district of South 24 parganas in West Bengal by end of December 2025. The ‘High Impact Rural Eye Health Programme’ will prioritise work in 20 rural blocks in the remote Sundarbans region.

Awards and recognition We're proud to be recognised for a range of prestigious awards including...

  • Gold award at the Stonewall-Pride Circle India Workplace Equality Index for LGBT+ inclusion, two years in a row.
  • Excellence in the GBS and outsourcing space, GBS Asia Awards

    • Best Regional Growth Leader
    • Best Transformational Leader in IT (2018)
    • Best In Operational Excellence IT
    • Best Practice - Corporate Social Responsibility (2017)
  • Excelling During Crisi­s – Prestigious award amongst 60+ companies that managed GBS centres most successfully during a crisis
  • Featured case studies on our Smart Sourcing, Right Shoring and WFM global programmes in NASSCOM - KPMG report on Banking, Financial Services and Insurance, Global Capability Centre
  • HR Asia Award for “Best Companies to Work for in Asia” for 2021 - recognising our exemplary management of the pandemic and our New Ways of Working (nWoW)

  • Standard Chartered GBS India has been featured in 2021 Working Mother & Avtar 100 Best Companies for Women in India

  • Champions of Unlocking Center Value - Zinnov Confluence Awards 2022
  • India Client Care Centre (CCC) has emerged as the winner in the 4th edition of the ETBFSI Excellence Awards, for the Initiative 'Breaking the Silence - Banking via Sign Language' in the category of ‘Best Digital Customer Experience Initiative'

 

Hear from our colleagues

Discover what it's like to work here from our colleagues. 

Madhavi - Swimming against the tide

I grew up in a remote village in India, where knowledge of the polio vaccination was limited. I was affected by polio at seven months old: a massive attack that left me paralysed below the shoulders.

archana

Archana’s journey to finding self-fulfilment at work as an Audit Manager

Archana Lakshman Rao embarked on the next step in her auditing career in March 2020 by joining Standard Chartered’s GBS audit team. 

Kamna Fix

Kamna – My journey into the world of Cyber Security

I’m a member of our Secure Web Defence team. My role is critical in protecting the bank from cyber crime as we act as the primary defence for the Bank.

INSHU

Inshu - Journey of Innovation, Collaboration, and Inclusion

Inshu is a solutions-driven professional with a track record of solving complex problems. She joined us after graduating from the prestigious Indian Institute of Technology, Kanpur.

Ready to apply?

If you’re looking for a career with purpose and want to work for a bank making a difference, we’d love to hear from you. Click the links below to search for jobs and join our talent network.