-
Support centre
Straight2Bank Quick Links
All the country specific guides and resources you need for Straight2Bank.
Service Guides
Straight2Bank Trainings
System Requirements
Recommended system requirements
Before accessing Straight2Bank, please ensure that your computer meets the following configuration:
| Desktop/Laptop Specification | ||
|---|---|---|
| Operating System | Windows 10, Windows 11 | macOS Big Sur |
| RAM | 8GB & above | 8GB & above |
| Display | 1366 × 768 | 1366 × 768 |
| Browser | Minimum supported version | Recommended version |
|---|---|---|
| Google Chrome | 121 | 138, 139 |
| Microsoft Edge | 121 | 138, 139 |
| Mozilla Firefox | 122 | 140 |
| Apple Safari | 17.1 | 18 |
Notes:
- Your system response time will depend heavily on your internet connection speed.
- Please note that you will need a PDF reader such as Adobe Reader in order to properly view your reports from Straight2Bank in PDF format. Adobe Reader may be downloaded from get.adobe.com/reader. In Adobe Reader you can choose to have PDF reports display in a new window by navigating to ‘Edit’, then ‘Preferences’, then ‘Internet’ for guidance on how to set up your browser.
- Android or iOS Mobile/Tab browser combination is not supported.
- Newer browser versions may be used, though they may not have been certified.
- For SC markets only Google Chrome/Microsoft Edge browsers are supported with recommended versions as listed above.
Straight2Bank Software Downloads
Common Channel Services (CCS) Download Centre
Contact Us
To help us assist you better, please email us using your registered email address and include your group ID and user ID in the email
Australia
Corporate & Institutional Banking Clients
Hours of operation: Service support: Monday-Friday 9:00am to 6:00pm (except for Saturday, Sunday & Bank holidays) Channels-related support: Monday-Friday 9:00am to 9:00pm (except for Saturday, Sunday & Bank holidays)
Call Us: +61 2 9232 9315
Email: corporates_au.service@sc.com
Straight2Bank Livechat is available from Monday to Friday (9:00am to 9:00pm) for channels and technical-related support. Please log in to Straight2Bank to access Livechat via Straight2Bank Digital Assistant (Chatbot). This service is only available to selected markets and client segments.
Bangladesh
Corporate, Commercial & Institutional Banking Clients
Hours of operation: Sunday-Thursday 10:00am to 5:00pm(except for Friday, Saturday & Bank holidays)
Call Us: +880 9666772424
Email: Straight2bank.bd@sc.com