Our Contact Centre is available 24 hours a day.

Contact Centre

+254 329 3900 / +254 722 203666 / +254 732 143900

Our state-of-the-art Contact Centre is available 24 hours a day, staffed by professionally trained consultants who can provide you with a range of customer care and banking services.

The Standard Chartered hotline offers a wide range of customer service and support solutions:

Account-related Services
  • Balance enquiry
  • Transaction enquiry
  • Account and loan statement requests
  • Cheque book request
  • Cheque book activation
  • Debit / Credit Card activation
  • Loan-related enquiries
  • Salary enquiry
  • Cheque stop instruction
  • Debit / Credit Card stop
Products Information
  • Deposit Accounts
  • Personal Loans
  • Savings / Current Accounts
  • Debit Card
  • Interest rates enquiry
  • Account Tariff enquiry
  • Foreign Currency Exchange rates
  • Lending rates
  • Deposit rates
  • Credit Cards
Other Services
  • Complaint / compliments / feedback
  • Account opening procedure
  • Account closing procedure
  • Request for change of account details
  • Online Banking
  • Mobile Banking

Terms and Conditions apply



Call Us

Call our hotline for further information.

(020) 329 3900
0722-203666
0732-143900

Email Us

Complete our contact form and we will be in touch as soon as possible.

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Locate Us

Visit the branch that is nearest to you.

Find a Branch »

Write to Us

Standard Chartered Bank Kenya Ltd
P.O. Box 30003
00100 – GPO
Nairobi

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