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Mobile Banking

FAQs

    • Why should I register for Mobile Banking?

      Mobile Banking is a fast, easy, convenient and secure way of accessing your bank 24 hours a day 7 days a week from wherever you are. It allows you to carry out menu driven transactions without having to remember any key words and downloading any applications on your handset.

      To register for mobile banking, visit any of our branches near you. Once you are registered, you will receive a SMS notification with your 6 Digit One Time Pin. Dial *722# and change your One Time Pin to your 6 Digit Pin, which you will use to access Mobile Banking services.

    • What are the eligibility criteria for using Mobile Banking?

      Mobile Internet Banking is available for all our customers. You need to be a subscriber of a cellular service provider that the Bank has a tie up with (currently the service is only available on Safaricom & Airtel). You will need a normal GSM mobile phone and your Mobile Banking number.

    • What is Mobile Banking? What transactions can I perform using this?

      Mobile Banking is a fast, easy, convenient and secure way of accessing your bank wherever you are.

      You can use our Mobile Banking service 24/7 for any of these functions:

      • Send Money (MPESA or Airtel) / Transfer funds to a nominated SCB account
      • Buy Airtime
      • Select Product (Apply for credit card or top-up your personal loan)
      • Make Payments (KPLC / DSTV)
      • Manage your account (Check your balance, view mini-statements)
    • How do I register for Mobile Banking?

      Customers can register by walking into any Standard Chartered Bank Branch and filling in the e-registration form.

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(020) 329 3900
0722-203666
0732-143900

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