Receive your bank statement via email or online.

Details

In order to sign up for our eStatement service, please complete the eStatement application form and submit it at your nearest Standard Chartered branch. Alternatively, simply call the Standard Chartered Contact Centre with the following details: customer name, account number, contact number and an email address. You will also need to indicate the desired frequency – daily, weekly, monthly and quarterly.

  • eStatements are part of Standard Chartered Bank's friendly approach to the environment.

Terms and Conditions

The terms and conditions for our eStatement services are available here.

FAQs

    • How much will I be charged for using the service?

      The service is free of charge.

    • Can I perform transactions using this service?

      No transactions can be performed using this facility.

    • Is it safe or secure for the statements to be sent via email?

      Yes the service is safe. It is password protected.

    • If I am not happy with the service, can I unsubscribe?

      Yes, customers are free to unsubscribe should they be unhappy with the service.

Learn more »

Call Us

5247
(On all mobile networks)
+260 966 999 990
(24-hour hotline)
+260 977 999 990
(24-hour hotline)

Contact Me

Alternatively, please complete our contact form and we will be in touch as soon as possible.

Contact Me »

Email Us

Please send us a message and we will be in touch as soon as possible.

Email Us »

Locate Us

Visit the branch that is nearest to you.

Find a Branch »

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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