Question 1

1. Am I eligible for an Online Equity Trading account?

Accepted Answer

Restrictions applied to your application for an Online Equity Trading account include, but are not limited to, the following:

You are younger than 21 years of age at the point of application.
You reside in a country of the European Economic Area (“EEA”). This restriction will extend to residents of the United Kingdom.
You are a U.S. Resident, U.S. Citizen, or a U.S. Permanent Resident Card holder.
You have an Australian/New Zealand residential address, mailing address or contact number.

Question 2

2. How do I open an Online Equity Trading account with Standard Chartered?

Accepted Answer

If you are an existing Online Banking client but have not yet started using our Online Equity Trading Platform, you first need to open an Online Equity Trading Account in Online Banking, before you can start trading. After you have opened the account in through Online Banking you will also then be able to start trading on Online Equity Trading via the SC Mobile App.

In the Account Opening Journey please select the corresponding Currency settlement account you want to trade in. You can only Buy/Sell securities if you have designated settlement account through the currency of the market you want to trade in. Example: if you want to trade in US stock market you need to select USD currency settlement account.

Question 3

3. How long will it take for my account to be activated for trading?

Accepted Answer

Your Online Equity Trading account application, including the submission of the W-8BEN form required for US market trading access, may take up to 5 business days to process.

If you wish to trade in USA markets via the Standard Chartered Online Equity Trading platform, you will need to download and complete the W-8Ben Form https://www.irs.gov/pub/irs-pdf/fw8ben.pdf” and submit it to your Relationship Manager or visit any of our branches https://www.sc.com/ae/atm-branch-locator/

Question 4

4. How would I know if my Online Equity Trading account has been opened successfully?

Accepted Answer

The primary account holder to the Online Equity Trading account will be notified upon successful opening of the Trading account and settlements accounts via an email sent to the email address registered with the Bank.

Question 5

5. Do I need to fund my Currency Settlement Account before I start trading on Online Equity Trading?

Accepted Answer

Yes, you need to make sure you have sufficient funds on your currency settlement account before you start trading. You can do a FX transaction in SC Mobile or Online Banking with "Trade FX "or use your "Multi Currency account" to fund .

Question 6

6. What can Online Equity Trading do?

Accepted Answer

Online Equity Trading offers the following key features presented by the five icons – "Portfolio", "Orders", "Trade", "Watchlist" and "More":

you can view your securities holdings of your securities account(s).
you can filter your securities by region
view your Profit & Loss.

Trade:

you can place and amend your orders.
the types of orders you can place are: Market Order, Limit Order, At-Auction, Enhanced Limit Order and Stop Loss Order.
view your available Purchasing Power. (it is the funds available in your currency settlement account to purchase the security and it is derived from = available balance from settlement account + unsettled fund from sell - unsettled fund from buy - unsettled transaction fees).

EXAMPLE: Balance Settlement account = $10.000 + $ 2.500 (Sell trades) - $5.000 (Buy trades) - $15 (fees) = $7.485 purchasing power for your next trade Orders:

you can view your recent orders (latest 10 orders in last 5 days from today).

Watchlist:

you can create and maintain your watchlist.
create multiple watchlists, 20 stocks can be added in one watchlist.

More:

create price alerts
view major world market indices
view terms and conditions
view latest market news
view top 20 movers for Ordinary Shares, Exchange Traded Funds
change your settings

Question 7

7. How do I access the Online Equity Trading platform?

Accepted Answer

If you have Online Banking access and you have an Online Equity Trading account with us, you may access the Online Equity Trading platform via Online Banking on a web browser or, via the SC Mobile App Access Online Equity Trading via Online Banking on a web browser:

Access sc.com/ae
Log in to Online Banking
Move your Mouse mouse over ‘MENU’ in the top banner
Click on ‘Online Equity Trading’ in the ‘Investments ’ section

Access Online Equity Trading via the SC Mobile Banking App:

Log in to your SC Mobile app using your Online Banking login credentials Click on the in Hamburger Menu on the top left and click on ‘Online Equity Trading’

Question 8

8. Can I modify or cancel my orders in Online Equity Trading if I placed them via SC Mobile or Online Banking? and vice versa?

Accepted Answer

Yes, you can place an order in one channel and modify it in another, with some exceptions.

Question 9

9. Will there be any instant notification after order is executed?

Accepted Answer

You will may receive an Email and/or SMS notification when your order is fully executed or partially executed. All order confirmation notifications are free of charges. (You can switch SMS on/off in Online Banking Online Equity Trading settings)

Question 10

10. What is the brokerage charge for orders placed through Online Equity Trading?

Accepted Answer

Please see the Online Equity Trading Fee Schedule for Online Equity Trading for brokerage rate and charges.

Question 11

11. Which global stock exchanges are accessible with Online Equity Trading platform?

Accepted Answer

Markets	Stock Exchanges
United States	NYSE AMEX (ASE) NASDAQ (NMS) NYSE ARCA (ARCA) BATS Global Markets (BATS) New York Stock Exchange (NYS)
Switzerland	SIX Swiss Exchange (SWX)
Japan	Tokyo Stock Exchange (TSE)
Hong Kong	Hong Kong Stock Exchange (HKG)
Singapore	Singapore Stock Exchange (SGX)
Australia	Australian Stock Exchange (ASX)

Question 12

12. How can I trade US stocks from UAE?

Accepted Answer

If you wish to trade in USA markets via the Standard Chartered Online Equity Trading platform, you will need to download and complete the W-8Ben Form https://www.irs.gov/pub/irs-pdf/fw8ben.pdf" and submit it to your Relationship Manager or visit any of our branches https://www.sc.com/ae/atm-branch-locator/

Question 13

13. Can I adjust the transaction price of a non-trade transaction (e.g. stock transfers, corporate action events such as stock splits and reverse stock splits)?

Accepted Answer

You can also watch the “Guide on Price Adjustment to Shares” video in the getting started section on this web page How to update the Average Price :

Access Online Equity Trading via Online Banking through a web browser
In the 'My Holdings' page, click on the respective securities blue button and select 'Historical Transactions' under the dropdown selection.
You may update the corresponding 'Average Filled Price' field for non-trade transactions, marked as 'Credit' or 'Debit' under the 'Channel' column.
Click 'Save'* Once the new average price is saved, the system will automatically calculate the new indicative unrealized profit or loss.
*(You can only change the average price of a security when the non-trade transaction’s value date is no longer than the past 3 months)

Question 14

Price fluctuation

Accepted Answer

You should be aware that the value of any investment in equity securities and any profit that you make from such investment may fluctuate and may fall. An individual equity security may experience downward price movements and may even become valueless under some circumstances. You should be prepared that losses may occur, rather than gains, as a result of buying and selling equity securities.

Question 15

Suspension or Restriction of Trading

Accepted Answer

Market conditions and/or the operation of the laws and regulations of certain markets may make it difficult or impossible to effect certain transactions or liquidate positions. In such cases, you may face a higher risk of loss.

Question 16

Margin Trading

Accepted Answer

Not permitted. In addition, securities in your settlement account(s) may not be pledged as collateral for any loan.

Question 17

Commission, Fees, Interest and Other Charges

Accepted Answer

You should be clear with all the applicable commissions, fees, interest and charges (including charges for the custody of the relevant equity securities that you invest in) that may be applicable to your investment in an equity security. You should note that such commission, fees, interest and charges may have the effect of reducing your net profit or (where applicable) increasing your net loss under your investment(s) in equity securities.

Question 18

Foreign Exchange Risk

Accepted Answer

You should be aware that your investment(s) in equity securities can be negatively affected by foreign exchange risk if your holdings are denominated in foreign currencies.