Repositioning SME in UAE

Important notice – Standard Chartered Bank UAE

Thank you for visiting. We regret to inform you that we have discontinued our SME business in the UAE as part of our broader effort to sharpen our strategic focus and exit non-strategic businesses, including those where increased regulatory costs would undermine their economic viability.

We will retain a select number of clients from this segment in the UAE. They will now be serviced under our newly created Commercial Clients segment, which looks at banking mid-sized enterprises. Our strategic focus will be on clients that intend to trade, expand and invest across Asia, Africa and the Middle East.

The UAE remains one of Standard Chartered’s leading franchises globally and this move allows us to reposition for further growth by focusing our efforts on Corporate and Institutional, Commercial, Private, Retail and Islamic Banking.

We recognise the inconvenience this may cause our valued customers and hope that you will explore the other services that we continue to offer in the UAE. For further enquiries, please feel free to contact your Relationship Manager or call us on +971 (4) 508 3110.


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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.