Is SC Mobile the new name for Breeze?
Yes, we have rebranded Breeze to reflect SC Mobile Banking app
What are the new features being introduced with new version of SC Mobile?
With the new version of SC Mobile app, we are enhancing the client experience by introducing Lite login features on the new home screen. The new features are Lite Balances and Lite Transactions.
How can I register Lite Balances and Lite Transactions?
You can register for these features by logging in to the SC Mobile app using your username and password or Touch Login／Face Login and then going through a 2 factor authentication. Once you have registered for the feature, you can enjoy the benefits of viewing your banking information by just clicking on the widget on the SC Mobile app.
Is it mandatory for me to register for these features?
It is not mandatory for you to register for the feature
Can I share my device or device password with anyone?
Given that your banking information is available on the lite login screen after registration, we advise you not to share your device with anyone. We strongly recommend you protect your phone with a passcode. For more security, tips on how to ensure the safety of your device, please go to the link – https://www.sc.com/global/security-tips/
I am not sure if SC Mobile is supported on my phone. How do I confirm this?
SC Mobile is supported on iPhone 5S or later models with iOS 11/+; or smartphones with Android 7.0/+.
What should I do if I lose my device?
Please call our Standard Chartered contact center at 2886 8868, press 6, 2 after language selection; and we will assist you in de-registering Lite Balances and /or Lite Transactions in meantime until he / she finds a new mobile device to re-register with Lite Balances and /or Lite Transactions.
What happened to the “See” and “Move” tab, I don’t see it anymore?
We have renamed “See” to “Home” to reflect the home page of your post login in the app. “Move” has been split into two tabs – “Transfers” and “Payments” to provide an ease of grouping similar functionalities under the tabs.
How can I download SC Mobile?
You can download SC Mobile via Apple App Store and Google Play. If you do not have Google Play, please go to the link for more details – http://www.sc.com/hk/apk/
How can I update SC Mobile which downloaded via this website?
It is encouraged you to visit our site frequently and process manual update proactively to ensure your device got the latest version of SC Mobile. Please go to the link for more details – http://www.sc.com/hk/apk/