Remarks :

  1. Banking alerts that you could subscribe through "SMS Alerts" at Online Banking will send to you via Notification Hub once you have enabled Push Notification. Services alerts such as Bill Payment, Cash withdrawal, Fund Transfer, account purchase, cheque return of Banking accounts and Credit Card payment due date reminder.
  2. Currently supported devices for Face Login service: Apple iPhone X or higher versions.
  3. Currently supported devices for Touch Login service: Apple iPhone 5s or higher, Android™ 6.0 Marshmallow (API23) or above.
  4. Excluding Local Bank Transfer Payment through Real Time Gross Settlement (RTGS, also known as Clearing House Automated Transfer System (CHATs)).
  5. English version is available on Android™ 6.0 Marshmallow (API23) or above. Chinese version is coming soon.
    (Smartphone with in-screen fingerprint sensor, e.g. Samsung Galaxy S10, S10+ and HUAWEI Mate 20 Pro,  do not support the check balances and transfer functions of SC Keyboard temporarily. )

Security Tips

Any fingerprint / face profile in Mobile Phone can be used for access to Standard Chartered Mobile through Touch / Face Login service.

The Touch / Face Login feature will be disabled immediately when

  • There is any change to fingerprint / face profile (e.g. add or delete fingerprint / face) in Mobile Phone
  • There is any change to your Online Banking Username and Password
  • Another user logs into mobile banking on the same device using a different set of Username and Password
  • Consecutive failure of fingerprint / Face Login attempts

We are committed to help our clients manage their money safely on the go. Discover some of the measures you can take to safeguard your account information on your mobile phone.

Learn more »