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Personal Banking

+84 28 3911 0000 / +84 24 3696 0000 (24/7 service)
In case these primary hotlines could not be reached, please call
+84 28 7300 0730 / +84 24 7300 0730

Priority Banking

1900 6999 (24/7 service)
Please call +84 28 7300 0787 if you are overseas

Business Banking

+84 28 3911 0000 / +84 24 3696 0000 (8:30 – 17:30)

Corporate & Institutional and Commercial Banking

Ha Noi
+84 24 3936 8222 | +84 24 3936 8190 (8:30 – 17:30)
Ho Chi Minh
+84 28 3910 6116 | +84 28 3910 9499 (8:30 – 17:30)

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Personal Banking

Business Banking (Ha Noi) (Ho Chi Minh)

Corporate & Institutional and Commercial Banking

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Understanding your needs and serving you better is our goal. As we are continuously striving to make every customer experience a pleasant one.

We will get in touch with you within 2 working days from the day we receive your feedback.

Beneficiary bank details

Beneficiary bank details for overseas remittances

Bank Name: Standard Chartered Bank (Vietnam) Limited


Bank Address: Unit 1810-1815, Floor18th, Keangnam,Cau Giay New Urban Area, Me Tri Com Hanoi , Viet Nam

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.