Call Us


(84-28) 39110000 / (84-24) 36960000 (24/7 service)

Backup hotline

(84-28) 73000730 / (84-24) 73000730 (In case the primary hotlines could not be reachable)

24/7  Priority Client Care Centre
(For Priority Client only)

1900 6999 ( please call (84-28) 73000787 if you are overseas)

Email us

Contact our Client Care Centre via email

Online Banking

We believe convenience balances a busy life schedule. Presenting online banking puts the bank at your service anytime and anywhere you want.

Login or Sign up for our Online Banking now.

Write to Us

Understanding your needs and serving you better is our goal. As we are continuously striving to make every customer experience a pleasant one.

We will get in touch with you within 2 working days from the day we receive your feedback.

Beneficiary bank details

Beneficiary bank details for overseas remittances

Bank Name: Standard Chartered Bank (Vietnam) Limited


Bank Address: Unit 1810-1815, Floor18th, Keangnam,Cau Giay New Urban Area, Me Tri Com Hanoi , Viet Nam

Back to Top

Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.


Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.