This Privacy Notice explains the approach taken by Standard Chartered Bank (Vietnam) Limited and the members of the Standard Chartered Group (“SCB”, “we” or “us”) toward the personal information and data that we collect about you (“Your Information”) when you visit this Website, share data via our social media channels, electronically respond to our online advertisements or when you send us communications via any computer, mobile or other similar electronic devices (“Device”). It does not apply to information we collect in other ways e.g. when you are dealing with our staff in a branch or over the telephone. In these cases, there may be other Privacy Notice and terms and conditions that are applicable.
This Privacy Notice is limited to information and data collected on this Website, our social media channels, our online advertisements and electronic communications. Please read the Privacy Notice and terms and conditions of these third-party websites and decide whether they satisfactorily protect your rights.
Cookies are small data files which are placed on your Device when you visit certain parts of our Website or click on our online advertisements. Cookies and similar technologies are used to identify your Device for the following purposes:
The above cookies may be placed on your Device by us or by third parties on our behalf (for example, advertising networks and providers of external services like web traffic analysis services).
Most web browsers are initially set up to accept cookies. You can choose to ‘not accept’ cookies by changing the settings on your web browser but if you block all cookies, including strictly necessary cookies, you may find that certain features on our Website will not work properly.
(b) Online Forms
There are sections of the Website where we ask for personal information, for example, when you complete online forms to submit an enquiry, apply for a particular product or service or if you register to use our secure online services such as Online Banking. Please ensure you also read any applicable Terms and Conditions for these products and services.
(c) Job Applicants
Personal information provided on our Website in connection with an application for employment will be used to determine your suitability for a position with the SCB Group and, if applicable, your terms of employment or engagement. Your Information may also be used to monitor our recruitment initiatives and equal opportunities policies. Applicant details may be disclosed to third parties to verify or obtain additional information including education institutions, current/previous employers and credit reference agencies. Credit reference agencies record these searches and you can contact us to find out which agencies we used. Unsuccessful applications may be retained to match your skills to future job opportunities. These are usually retained for up for 12 months but please let us know if you do not wish us to retain Your Information for this purpose.
(d) Electronic Communications and Social Media Channels
If you contact us via email, Devices or our Social media channels, we may keep a record of that correspondence, use and disclose Your Information in accordance with this Privacy Notice.
We will always treat Your Information as confidential. We will use good practices to keep it secure and will otherwise abide by the relevant data protection and privacy laws.
(a) Using Your Information – Purposes
The purposes for which SCB processes personal data include the following:
Please ensure you also read the Terms and Conditions applicable to these products and services.
We generally do not use Your Information for marketing purposes but if you apply for products and services on the Website or on any other authorised website by Us, Your Information may be used to inform you about other related products and services of SCB Group that may be of interest.
If you do not wish to be contacted in this way please email to Unsubscribe.email@example.com, call our Client Care Centre (24/7) at +84 28 7300 0730/ +84 24 7300 0730 or click here for your feedback.
(c) Disclosing Your Information
We may disclose personal data for any of the purposes specified above to:
If the recipients are overseas Your Information may be sent to another country including countries with weaker privacy and data protection laws than in your country of residence. We will not otherwise disclose Your Information to third parties unless we have your permission or we are under a legal or similar obligation.
(d) Retaining Your Information
We will retain Your Information for as long as the Purpose for which we collected it continues. It is then destroyed unless further retention is required to satisfy a legal, regulatory or accounting requirement or to protect our interests.
(a) The Internet is not a secure form of communication and sending and receiving information over the Internet carries with it risks including the risk of access and interference by unauthorised third parties. It is your responsibility to maintain the secrecy of any user ID and login password you hold.
(b) Information passing over the Internet may be transmitted internationally (even when sender and recipient are located in the same country) via countries with weaker privacy and data protection laws than in your country of residence. As a result, we do not accept responsibility or liability for the confidentiality, security or integrity of Your Information in connection with its transmission over the Internet.
(c) In order to maintain the security of our systems, protect our staff, record transactions, and, in certain circumstances, to prevent and detect crime or unauthorised activities, we reserve the right to monitor all Internet communications including web and email traffic into and out of our domains.
If you have questions about our Privacy Notice, please reach us at branches or call Client Care Centre (24/7) at +84 28 7300 0730/ +84 24 7300 0730.
This Privacy Notice was last updated on 23/02/2023.
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This is to inform that by clicking on the hyperlink, you will be leaving www.sc.com/vn/en and entering a website operated by other parties:
Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.
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