Standard Chartered Bank Zambia Plc was the first bank to open in Zambia. Established in 1906, the first branch opened in Kalomo District (Southern Province). Since 2019, Standard Chartered is the first-ever Digital Bank in Zambia. We are the only bank where one can open a Zero monthly fees; Zero monthly charges bank account in 15 minutes via smartphone or online, without the need to ever visit a physical branch.

Today, over 115 years later, Standard Chartered Bank remains one of the leading banks in Zambia, with an excellent franchise. The bank has a branch presence in Lusaka and the Copperbelt. Standard Chartered has over 60 Automated Teller Machines (ATMs) with some doubling up as Cash Deposit Machines (CDMs). Over 350 people work for the bank.

Standard Chartered is the only international bank in Zambia listed on the Lusaka Stock Exchange (LUSE) and has been ranked the Best Digital Consumer Bank in Zambia for the last 7 consecutive years.

Over the past decade, Standard Chartered Bank Zambia Plc has pursued a clear strategy of focused organic growth and being a market leader in providing innovative, banking products and services to its customers. The bank is in a unique position to leverage its deep-rooted local knowledge, its international network, and expertise for the benefit of Zambian corporates, individual depositors, and multi-nationals.

Standard Chartered has embarked on an aggressive investment in its digital banking platforms, culminating in the launch of the first-ever digital bank in 2019. We remain the only bank in Zambia where one can open a Standard Chartered bank account from their smartphone, from anywhere in Zambia, in just 15 minutes, without the need to visit a physical branch. This has widened access to financial services across the country with over 80 per cent digital adoption rate.

The bank invested over USD40m in a new state-of-the-art Head Office building located at the corner of Mwaimwena Road and Addis Ababa Road in Lusaka. This iconic building was officially launched by the President of the Republic of Zambia – Mr. Hakainde Hichilema – in April 2022. This is a further demonstration that the bank remains firmly committed to Zambia and is Here for good. In addition, the building is the first in Zambia to receive the World Bank / IFC EDGE (Excellence in Design for Greater Efficiencies) Green Building Certification.

Milestones and Achievements

  • In 2022, Standard Chartered launched Agency Banking which allows clients and the wider public to deposit and withdraw cash using our trusted agents. These include Liquid Telecom agents across Zambia, as well as other select agents. The full list of our Agency Banking locations can be found here – Agency Banking Locations in Zambia
  • The bank also launched the Cardless Cash capability on our award-winning digital banking App – SC Mobile.
  • In April 2022, the President of the Republic of Zambia – Mr. Hakainde Hichilema – officially launched Standard Chartered Bank’s iconic new Head Office building. It is the first-ever building in Zambia to meet the globally recognized Excellence in Design for Greater Efficiencies (EDGE) certification.
  • Launched the first-ever digital bank in Zambia in June 2019 on the SC Mobile Banking App.
  • First bank to launch the Visa Infinite Credit Card with 360 Rewards in Zambia.
  • First bank to launch a Visa Infinite Debit Card in Zambia.

Quick Links

Awards For Excellence

2023

CSR Network Zambia Awards

CSR Partnership of the Year Award

2023

CSR Network Zambia Awards

Best Community Social Impact Award (for including persons with disabilities in our community programmes)

2023

Techtrends Awards

SC Women in Tech – Best Tech Initiative for Women

2023

Techtrends Awards

Tech Deal of The Year- For our deal with Smart Zambia (digital payments for all government services)

2022

Best Digital Bank in Zambia

The Digital Banker, Global Retail Banking Innovation Awards

2022

Techtrends Awards

SC Women in Tech – Best Tech Initiative for Women

2022

Triple A Awards

Best RMB Bank in Zambia

2020

Best Consumer Digital Bank in Zambia

Global Finance Awards

2018

Bank of the year for Financial Inclusion in Zambia

Financial Times (FT) Banker Awards

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