Standard Chartered offers you a more flexible way in using your personal accounts or credit cards for funds transfer and mobile payments. Change the way you pay by bringing simplicity, security and convenience to the next level. Discover and learn more about our Mobile Wallets.

Funds Transfer / P2P

Mobile Payment

You can now enjoy a more secure online shopping experience with a One-time Password (“OTP”) when you are making online transaction with your Standard Chartered Visa / Mastercard®. For more details, please click here.

New Security Measure on Card-Not-Present Transactions

Thank you for using Standard Chartered credit card. To improve the security of transactions that are completed without physical presentation of credit cards (“Card-Not-Present Transactions”), an email or SMS will be sent to you as a notification for such transactions on or after May 6, 2017. Card-Not-Present Transactions that may trigger an email or SMS notification include but not limited to:

• Online transactions
• Mail / telephone orders

If you do not have a valid mobile phone number* registered in the credit card system of the Bank, the Card-Not-Present Transactions mentioned above might be declined. As such, please provide a valid mobile phone number by completing and returning the “Change of Contact Information Form for Individual Client”.

If you have any enquiries, please do not hesitate to contact us. Thank you again for choosing our credit card services.

*A valid mobile phone number refers to a local Hong Kong 8-digit mobile number. Overseas mobile phone number is not included. An invalid mobile number might cause the Card-Not-Present Transaction to be declined.

Remarks:

  • Clients acknowledge that the Bank makes no warranty that the above mentioned product/service providers will be able to perform the functions and services relating to their corresponding product(s)/service(s). The Bank accepts no liability for any loss or damage incurred as a result of the use of any of the above mentioned products/services . Application for or use of the products/services shall be subject to the Terms and Conditions of their respective product/service providers. For details, please visit their corresponding product/service website(s). The Bank is not obliged to notify clients of any changes or latest announcements of any product/service providers. Clients understand and accept that the Bank is not the supplier of the above mentioned products/services. The Bank shall bear no liability relating to any aspect of the products/services, including without limitation, their quality, the supply, the descriptions provided by the products/services providers, any false trade description, misrepresentation, mis-statement, omission, unauthorized representation, unfair trade practices or conduct in connection with the products/services provided by their corresponding product/service providers ( including its their employees, officers or agents ).
  • If your mobile device with the storing of credit/ ATM card information has been lost or stolen, please call our customer care hotline immediately to make a report.

To borrow or not to borrow? Borrow only if you can repay!

DISCLAIMER

This hyperlink will bring to you to another website on the Internet, which is published and operated by a third party which is not owned, controlled or affiliated with or in any way related to Standard Chartered Bank (Hong Kong) Limited or any member of Standard Chartered Group ( the "Bank").

The hyperlink is provided for your convenience and presented for information purposes only. The provision of the hyperlink does not constitute endorsement, recommendation, approval, warranty or representation, express or implied, by the Bank of any third party or the hypertext link, product, service or information contained or available therein.

The Bank does not have any control (editorial or otherwise) over the linked third party website and is not in any way responsible for the contents available therein. You use or follow this link at your own risk. To the extent permissible by law, the Bank shall not be responsible for any damage or losses incurred or suffered by you arising out of or in connection with your use of the link.

Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the terms of use and privacy policies of the third party website that you are going to visit.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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