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Hk samsung pay banner v

Samsung Pay. Widely accepted, almost anywhere^.

Important Notice:
  • To further protect you and as a measure to enhance security, you would no longer be able to bind your Standard Chartered credit card to Samsung Pay wallet starting from 31 May 2023 until further notice. In the meantime, you can continue to settle your payment with online or physical merchants by providing your credit card information or presenting your physical card. If your existing credit card is already bound with Samsung Pay, you can continue to use your card in Samsung Pay.

Samsung Pay

Samsung Pay – The easier, faster, more secure way to pay

Pay with these two simple steps.

Steps
1. SWIPE UP to launch Samsung Pay
2. Authenticate and Tap with your iris*, fingerprint or 4-digit pin and put your phone over the terminal to pay

(Iris Scanner might not work properly due to environmental factors)
Standard Chartered credit card that supports Samsung Pay:
asiamileplatinum-visaplatinum-masterpriority-bankexecutive-platinum

Works almost anywhere

Samsung Pay works at almost any retailer in Hong Kong, making shopping or dining easier and more convenient than ever before.

Shop safely with peace of mind

When you use Samsung Pay, your actual card number is never shared with the merchant and is not stored on the device, further protecting your personal information.

FAQs

  • The following cards issued by Standard Chartered (Hong Kong) Bank are eligible to use Samsung Pay: Standard Chartered Credit Card and its Co-branded Card, MANHATTAN Credit Card and its Co-branded Card (except Standard Chartered WorldMiles Card, Standard Chartered UnionPay Credit Card, Standard Chartered Business Card and Standard Chartered Corporate Card).

  • No, we will not charge you for using Samsung Pay.

  • Samsung Pay will initially launch on the Galaxy Note 9, Galaxy A8 Star, Galaxy S9+, Galaxy S9, Galaxy A8+, Galaxy Note8, Galaxy S8+, Galaxy S8, Galaxy S7 edge, Galaxy S7, Galaxy S6 edge+, Galaxy Note5, Galaxy C9 Pro, Galaxy C7 Pro, Galaxy C5 Pro, Galaxy Watch, Gear S3 and Gear Sport. In addition, you can also use the above devices for payment in supported mobile apps. Kindly visit this link for more information and updates about Samsung Pay services. Link: https://www.samsung.com/hk_en/samsungpay/

  • Always keep your phone locked when not in use and do not leave your phone unattended.

  • Samsung Pay uses proprietary Magnetic Secure Transmission (MST) and Near Field Communication (NFC) to make contactless mobile payments. MST and NFC enables Samsung Pay to make secure transactions with almost every card terminal in the world.

    Magnetic Secure Transmission(MST) support devices:
    Galaxy Note 9, Galaxy S9+, Galaxy S9, Galaxy A8+, Galaxy Note8,Galaxy S8+, Galaxy S8, Galaxy S7 edge, Galaxy S7, Galaxy S6 edge+ and Galaxy Note5 and Gear S3

    Near Field Communication (NFC) support devices:
    Galaxy Note 9, Galaxy A8 Star, Galaxy S9+, Galaxy S9, Galaxy A8+, Galaxy Note8,Galaxy S8+, Galaxy S8, Galaxy S7 edge, Galaxy S7, Galaxy S6 edge+, Galaxy Note5, Galaxy C9 Pro, Galaxy C7 Pro and Galaxy C5 Pro, Galaxy Watch, Gear S3 and Gear Sport

    Also, you can use Samsung Pay for payment in supported mobile apps as of version 2.8.47. Simply tap the button “Pay with Samsung Pay” and authenticate with your iris, fingerprint or PIN to complete the payment.

    Samsung Pay currently support Visa and MasterCard for online payment only. American Express is currently not available.

  • You can add up to 10 bank cards in Samsung Pay.

  • There is no “default” card in Samsung Pay. When you open the app or activate the Simple Pay feature by swiping up from the Home Key on supported screens, the first card displayed is either the last card you registered or the last card you viewed or used.

    1. Open Samsung Pay
    2. Touch the card you want to remove
    3. Touch “More”
    4. Touch “Delete Card”
    5. Touch “Delete” to confirm the card deletion
    6. Confirm the card deletion again with your fingerprint, iris image or by 4 digit Samsung Pay PIN.

  • All purchases made with Samsung Pay can be returned according to the store’s policies. If you return an item paid for with Samsung Pay, the store may require you to tap your phone onto either the card reader or the NFC reader to complete the return.

  • If you have any questions when using Samsung Pay application, please contact Samsung Pay Customer Service Hotline 2121-9088. If you have any other questions on your device, please contact Samsung Customer Service Hotline 3698-4698.

  • Galaxy Note 9, Galaxy A8 Star, Galaxy S9+, Galaxy S9, Galaxy A8+, Galaxy Note8, Galaxy S8+ and Galaxy S8 Samsung Pay is already preloaded on your device. If you’re unable to find it, simply go to Google Play to download the app.

    Galaxy S7 edge, Galaxy S7, Galaxy S6 edge+, Galaxy Note5, Galaxy C9 Pro, Galaxy C7 Pro and Galaxy C5 Pro

    1. Go to Phone Settings
    2. Click “About Device”
    3. Tap “Download updates manually”

    Galaxy Watch, Gear S3 and Gear Sport

    If you are using a Samsung device:

    1. Launch Samsung Gear and select Gear S3
    2. Tap on Open Samsung Pay from “Info” tab or “Samsung Pay” on Settings tab.
    3. If you can’t locate Samsung Gear App in your device, please install Samsung Gear App from Google Play Store or Samsung Galaxy Apps

    If you are using a non-Samsung device:

    1. Please install Samsung Gear App from Google Play Store
    2. Launch Samsung Gear App and select Gear S3
    3. Tap on Open Samsung Pay from “Info” tab or “Samsung Pay” on Settings tab.

    Samsung Pay will be installed with the Software Update. You can then tap on the Samsung Pay application in the App screen to install Samsung Pay.

  • To further protect you and as a measure to enhance security, you would no longer be able to bind your Standard Chartered credit card to Samsung Pay wallet starting from 31 May 2023 until further notice.

    In the meantime, you can continue to settle your payment with online or physical merchants by providing your credit card information or presenting your physical card.

    If your existing credit card is already bound with Samsung Pay, you can continue to use your card in Samsung Pay.

    Please stay tuned for our updates on coming enhancements for Samsung Pay wallet binding.

Security Tips

  • When you add a card to Samsung Pay or Gear Pay, a device specific digital card is allocated by Samsung Pay and Card Network through tokenization represents your physical card. The digital card is stored in Secure Envionment using Samsung Knox technology to protect yoru payment information. Your physical card details are not stored by Samsung Pay except the last 4 digit of your card number for easy identification. During payment, Samsung Pay app verifies your identity with your iris, fingerprint or a 4 digit Samsung Pay specific PIN, to ensure each payment is authorised by you. You will need to setup PIN when you activated Samsung Pay on your Gear. You must enter your PIN each time you put on the Gear, and you won’t need to enter your PIN again until you take your Gear off.
  • Tokenization is a method of replacing your sensitive payment card information (Card Number, Expiration Date, Security code, etc.) with a device-specific ‘Token’ which acts as a surrogate value. In mobile payments, Tokens are used to protect your payment information and to reduce the security risks inherent to plastic cards.
  • Anyone with your Samsung Pay PIN, a fingerprint or iris image registered to your device will be able to authorise transactions using your Card with Samsung Pay. You must keep your device safe and secure, and your device Samsung Pay PIN secret. Do not let anyone else to have their fingerprint registered to your device while your Card is registered with it.
  • If your device is lost or stolen, your payment information will not be accessible without your iris, fingerprint or Samsung Pay PIN. For added security, the Samsung Find My Mobile service can remotely lock or erase your payment cards in Samsung Pay. Please visit https://findmymobile.samsung.com for further information.
  • If you lose your physical card, please contact us immediately at (852) 2886-4111. Your physical card will be deactivated, and you will not be able to continue to use Samsung Pay with this card. To further protect you and as a measure to enhance security, you would no longer be able to bind your Standard Chartered credit card to Samsung Pay wallet starting from 31 May 2023 until further notice. Once your receive and activate your replacement card, you can continue to settle your payment with online or physical merchants by providing your credit card information or presenting your physical card. Please stay tuned for our updates on coming enhancements for Samsung Pay wallet binding.
  • If you have previously registered your card on Samsung Pay. When your card is due to renewal, your renewal card will automatically be registered back to Samsung Pay upon activation.
  • If you lose your physical credit card and then receive a replacement card, you will need to remove the original payment card from Samsung Pay. To further protect you and as a measure to enhance security, you would no longer be able to bind your Standard Chartered credit card to Samsung Pay wallet starting from 31 May 2023 until further notice. Once you receive and activate your replacement card, you can continue to settle your payment with online or physical merchants by providing your credit card information or presenting your physical card. Please stay tuned for our updates on coming enhancements for Samsung Pay wallet binding.
  • Please make sure to delete your card information from Samsung Pay app before sending your device for repair. All payment information in Samsung Pay will be deleted after the repair. To further protect you and as a measure to enhance security, you would no longer be able to bind your Standard Chartered credit card to Samsung Pay wallet starting from 31 May 2023 until further notice. In the meantime, you can continue to settle your payment with online or physical merchants by providing your credit card information or presenting your physical card. Please stay tuned for our updates on coming enhancements for Samsung Pay wallet binding.
  • You can enter the Samsung Pay PIN you created as a backup option. Samsung Pay will not accept iris or fingerprint authentication after 5 attempts, and will remove the data from the app and deregister all linked cards if there has been 20 consecutive attempts to authenticate using incorrect Samsung Pay PIN.
  • Near Field Communication or NFC is a method of wirelessly transmitting data using radio waves. Samsung Pay uses NFC to wirelessly transmit payment data to payment terminals with NFC readers that have been activated for use.
  • Magnetic Secure Transmission™ or MST, is a groundbreaking method of sending data using magnetic waves. MST replicates a card swipe by wirelessly transmitting magnetic waves from the supported Samsung device to a standard card reader. MST turns every card reader into a contactless payment receiver.
  • For Samsung Pay, either MST or NFC technology can be used to make secure, contactless transactions. The key difference is that almost all merchants can accept MST, which makes Samsung Pay the most accepted mobile payment service on the market.
  • Intelligent Scan is a multimodal biometric recognition system, that combines face recognition and iris scanning to increase recognition reliability. Samsung Galaxy Note 9, S9 and S9+ will be supported this function on Samsung Pay.

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Need more help? Find out more on our FAQ

Remarks

^Availability almost anywhere is based on compatibility of Samsung Pay on MST and/or NFC payment terminals, with some supported for use only after software upgrades.

*Iris authentication on Galaxy Note9, Galaxy Note8, Galaxy S9+, Galaxy S9,Galaxy S8+ and Galaxy S8 only.

# Only selected devices support MST technology

All images and videos are for reference only. Samsung Pay is a trademark of Samsung Electronics Co., Ltd.

To borrow or not to borrow? Borrow only if you can repay!