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We value our relationship with you and would love to hear about your experience with us. If we’ve disappointed you, we’re sorry and would like to have the opportunity to put things right.
You can leave your contact details in the form below and we will get in touch with you.
Thank you in advance for sharing with us your valuable feedback and we look forward to serving you better in the future.
Once your feedback is received, we will follow up and
As for the comments conveyed by a third party, we will contact the client directly in order to protect the privacy of clients.
Use the branch locator to find the nearest branch or ATM.
Fill in a feedback form including your account number and phone number
Talk to our Service officers/Managers at any branch
Access our website www.sc.com/ug
Send us an email:
For Complaints/Feedback: Ug.email@example.com
For Enquiry/request: Ug.firstname.lastname@example.org
Send written complaint to: Head Client Experience, Process & Governance P.O Box 7111 Kampala.
This is to inform that by clicking on the hyperlink, you will be leaving www.sc.com/ug and entering a website operated by other parties:
Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.
Thank you for visiting www.sc.com/ug