Our Contact Centre is available 24 hours a day.

Contact Centre

+256 414340077 / 0800 160160

Our state-of-the-art Contact Centre is available 24 hours a day, staffed by professionally trained consultants who can provide you with a range of customer care and banking services.

The Standard Chartered hotline offers a wide range of customer service and support solutions:

Account-related Services
  • Balance enquiry
  • Transaction enquiry
  • Account and loan statement requests
  • Cheque book request
  • Cheque book activation
  • Debit Card activation
  • Loan-related enquiries
  • Salary enquiry
  • Cheque stop instruction
  • Debit Card stop
Products Information
  • Deposit Accounts
  • Personal Loans
  • Savings / Current Accounts
  • Debit Card
  • Interest rates enquiry
  • Account Tariff enquiry
  • Foreign Currency Exchange rates
  • Lending rates
  • Deposit rates
Other Services
  • Complaint / compliments / feedback
  • Account opening procedure
  • Account closing procedure
  • Request for change of account details
  • Online Banking
  • Mobile Banking

Terms and Conditions apply

Call Us

Call our hotline for further information.

0800 160 160

Email Us

Please send us a message and we will be in touch as soon as possible.

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Locate Us

Visit the branch that is nearest to you.

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Online Banking

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Mobile Banking

Mobile Banking is a mobile banking service that lets you access your bank account from mobile phone.

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SMS Alerts

All mobile banking customers can also apply for SMS alerts.

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