Your Telephone Personal Identification Number (TPIN) is your electronic signature. Your TPIN is your identification for Phone Banking services and therefore should remain confidential. Please do not share it with anyone. If you think someone has discovered your TPIN, change it immediately.
Call SCB Phone Banking services at 111 002 002 or 0800 44444 and report the incident immediately. The Phone Banking Officer will help you generate a new TPIN.
Call SCB Phone Banking immediately to have your lost card reported and blocked. We will take a request for your new or replaced card.
If the card is blocked due to non-payment then you have to first clear your dues then you can unblock your card.
Yes. After TPIN verification on the self service banking, you can access all your accounts.
Yes, you can make Credit Card payments directly from the self service banking. You can make minimum, full or your choice of payment instantly through self-service banking.
All transactions that are made through self-service banking are instant except for payment transactions. Cheque payments are posted to your account within 3 days.
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