- Personalized Customer Service
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For any question pertaining to your Platinum Credit Card, you can avail our Specialized Services 24 hours a day. So whether you require information about your card balance, account status or any other detail, simply dial our UAN number at 111-722-723 and get an instant response to all your queries and concerns.
- Platinum Travel Desk
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Whether you have to plan your family vacations and business trips or arrange to be picked up from the airport, the Platinum Travel Desk is at your service. You no longer have to go from one travel agent to another to find the best rates for tickets to your favorite travel destination.
- Flight Reservation
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Sit back and enjoy making convenient flight reservations and having your tickets delivered to your doorstep anywhere in Karachi, Lahore and Islamabad. You no longer have to go from one travel agent to another to find or reserve the best rates for tickets to your favorite travel destination. Simply call and allow us to make your bookings.
- Pre-Trip Services
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Stay updated with all prerequisite information and requirements prior to your business and / or personal trips. Allow our travel desk experts to update you with the latest weather, tourist attractions, local customs. You can also obtain information on vaccination, travel Visas, currency exchange rates, protocol information and risk assessment recommendations for specific travel destinations.
- Hotel Reservation
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Your accommodation during your trip can also be arranged through the Platinum Travel Desk. All you have to do is tell our Travel Desk representative your dates of travel and your destination and hotel preferences. Our professionally trained Travel Desk representatives will cater to your needs and make reservations as per your requirements.
- Visa Assistance
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Your Visa issuance process can now be handled by our professionally trained Travel Desk representatives. Our Passport & Visa assistance program updates you on country specific Visa requirements, plus all the applicable procedures and policies. By accessing predetermined public Internet web sites, our Travel Desk representatives provide content information and contact with the nearest Embassy or Consulate.
- Platinum Concierge Services
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The country wide Platinum Concierge Services ensure that the next time you need to send flowers home, get around the city or book tickets for the opera or that blockbuster movie you've been dying to see, all you have to do is dial in on UAN: 111-722-723 and leave the rest to us.
- Platinum Dining
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Making reservations on your behalf, in the finest restaurants; all so you can enjoy a convenient, hassle-free dinner in style. Enjoy your scrumptious meal in a relaxed ambience at your favorite high end restaurants! Savor the moment with our Platinum Dining experience.
- Flowers and Gift Assistance
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Helping you send your loved ones special gifts from our exceptional assortment of flowers and miscellaneous gift items. You can now send floral bouquets and gift hampers to your family and friends and brighten their day! This service is however, applicable for Cardholders based in Karachi, Lahore and Islamabad.
- Car Rental and Limousine Service
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Providing you chauffer driven, limousines in order to help you travel in comfort and luxury. You can also acquire worldwide car rental rate information including vehicle availability. Our Platinum Concierge staff can aid you in making car reservations, all so you can travel in convenience and comfort.
- Entertainment
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Our concierge services ensure that tickets and passes to major events, premier shows, concerts and plays are made available to you. If you forget to book your passes before hand, our representatives will work their magic to get you your desired tickets. Life was never this entertaining!
- Global Visa Platinum Concierge Services
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Whether you are vacationing abroad or flying on a business trip, be sure to utilize the comprehensive Global Visa Platinum Concierge privileges. Our Customer service personnel provide you 'Information & Reservation Services' on a wide range of issues as and when requested.
- Global Customer Assistance Service (GCAS)
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GCAS is a wide-ranging customer services program that you can access whenever you travel overseas. GCAS is available any time of the day, the whole year round. This facility acts as an additional feature which allows you to use the various emergency services available under the GCAS-program. You can now rest assured that you will be taken care of in all emergency scenarios through your Standard Chartered Platinum Credit Card.
- Zero Loss Liability
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Isn't it comforting to know that if you lose your card, you will have nothing to worry about? You are covered for all fraudulent charges made on your Credit Card after it has been reported lost to Standard Chartered through Phone Banking. So make sure you report the loss immediately upon discovery. Please, also note that all transactions conducted on the lost Card before it is reported as lost will be the customer's liability.