Services

As part of our ongoing commitment to provide you convenient solutions for your banking needs, we now give you 24X7 Phone Banking services. Speak to our Customer Service Representatives anytime, anywhere and get the same level of personalised service and attention that you would expect from an in-person consultation at our branches.

Branch Banking

Branch Banking
Inquiry
  • A/C Balance
  • Statement details
  • Product information
Transactions
  • Debit card issuance
  • Cheque book request
  • Debit card blocking
  • TPIN issuance & Re-issuance
  • ATM pin issuance & Re-issuance
  • PO / DD & Bank certificate
  • Internal transfer
  • Credit Card payment
  • Change of address & telephone numbers
  • Stop payments
  • Complaints

Credit Cards

Credit Cards
Inquiry
  • Card balance
  • Statement details
  • Product information
  • Reward inquiry
  • Statement details
  • Statement details
  • Application status
Transactions
  • Card activation
  • TPIN issuance & change
  • ATM Pin issuance & change
  • Card lost / stolen
  • Card replacement
  • Reward redemption
  • Address & phone no. change
  • Billing address updation
  • Credit card bill payment

FAQs

FAQs

Your Telephone Personal Identification Number (TPIN) is your electronic signature. Your TPIN is your identification for Phone Banking services and therefore should remain confidential. Please do not share it with anyone. If you think someone has discovered your TPIN, change it immediately.

Call SCB Phone Banking services at 111 002 002 or 0800 44444 and report the incident immediately. The Phone Banking Officer will help you generate a new TPIN.

Call SCB Phone Banking immediately to have your lost card reported and blocked. We will take a request for your new or replaced card.

If the card is blocked due to non-payment then you have to first clear your dues then you can unblock your card.

Yes. After TPIN verification on the self service banking, you can access all your accounts.

Yes, you can make Credit Card payments directly from the self service banking. You can make minimum, full or your choice of payment instantly through self-service banking.

All transactions that are made through self-service banking are instant except for payment transactions. Cheque payments are posted to your account within 3 days.

SC Mobile

SC Mobile

Bank on the go with SC mobile banking available on Android, iOS and Huawei

Digital Banking

DIGITAL BANKING

Explore everything that can be done digitally in just minutes

Tools

SC Mobile

Experience SC Mobile Banking

Standard Chartered Mobile Banking app is now available on the App Store and Google Play

Disclaimer

This is to inform that by clicking on the hyperlink, you will be leaving www.sc.com/pk and entering a website operated by other parties:

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

Thank you for visiting www.sc.com/pk

 

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