Bank Account Activity | Credit Card Activity | FAQ

Bank Account Activity

Log in to Online Banking now and choose to receive alerts on the latest exchange rates, your bank account and credit card account, including the following:

  • Your salary is credited to your account
  • Your account is overdrawn
  • A cheque is returned
  • A fund transfer is made between your accounts
  • An ATM cash withdrawal, counter withdrawal or cheque withdrawal from your account is made, locally or overseas
  • Your Fixed Deposit is due for maturity

Credit Card Activity

  • A card payment is due or overdue
  • Your credit limit is near maximum
  • An ATM cash withdrawal or credit card point-of-sale transaction is made, locally or overseas
  • An internet transaction is made using your card
  • A cash withdrawal is made using your card, locally or overseas
  • Your contact details have been modified

Latest Rates

  • Foreign exchange rates

FAQ

What are Banking Alerts?

Banking alerts are notifications about transactional activities on your bank account. These alerts will be delivered to you either via SMS or email. You can even customise your own alerts preferences via our Online Banking service.

What are the benefits of Banking Alerts?

Banking alerts provide timely updates on your account activities and help protect you from frauds.

Click here to learn how you can fight fraud.

How can I subscribe to the Banking Alerts service?

Your can register via:
Online Banking

  • Step 1: Login to Online Banking.
  • Step 2: Click on "SMS Banking" from the left hand menu and follow the instructions to register. You will receive a confirmation via SMS.


Phone Banking

  • You may call our 24-hour Phone Banking Centre at 265 8000 to register.
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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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