Priority Benefits

We can equip you with convenient everyday banking, delivered digitally

Priority Benefits

Customised benefits tailored to suit your unique individual needs.
  • As a Priority Banking customer you have the advantage of enjoying customised benefits that recognise your total relationship with us and have been tailored to suit your individual needs.
  • And because we know they mean the world to you, some of these benefits also extend to your family.
Total Relationship Rewards
  • Standard Chartered Priority Banking Visa Infinite Card is the only card in town that rewards your total banking relationship with us.
  • With this Card, you will have the ultimate pleasure of enjoying a wide selection of unsurpassed privileges tailored to your unique taste and lifestyle. You will be rewarded not only on your credit card spending, but also on your existing portfolio of accounts held, including savings, mortgages and investment products.
  • Our revolutionary rewards programme lets you earn points not only on your card spending on the Visa Infinite Card, but on all your banking transactions with us, from savings and deposits, to investments and home loans.
  • We introduce an exclusive, unique and differentiating total banking rewards scheme which allows you to earn Std$ points not only on your card spend but on all your banking accounts with us including deposits, investments and home loans.
These Infinite privileges are reserved for you:
  • Earn points on all your existing deposits, investments and home loan balances.
  • Extended points validity up to 4 years.
  • Double points during your birthday month* .
  • Complimentary Travel Accident Insurance up to BND500,000** for Cardmember, spouse and children, as well as insurance coverage for medical expenses during travel, luggage loss/delay, missed flight and buyer’s protection.
  • Unlock complimentary unlimited access to 1000 Dragon Pass Airport Lounges worldwide.
  • Extraordinary lifestyle privileges—a range of golf, travel, lifestyle, entertainment and private club access privileges selected for your pleasure.

The Priority Banking Visa Infinite Card guarantees you an unparalleled level of privileges and experiences wherever life takes you.

Click here to see how you can earn points on your Standard Chartered Priority Banking Visa Infinite Card with this unique and innovative programme:
  • Earn points on your total banking relationship with us
  • Credit card spending + Home Loan balances + Deposits + Investments
  • Redeem points for air miles, vouchers and other rewards
  • Check out our rewards catalogue or click here to find out what exciting rewards you can redeem.
  • Access rewards with Priority Banking Visa Infinite Card
  • * Up to 3,000 points
  • ** Please refer to Travel Insurance terms and Conditions for full coverage details.
    • Enjoy a world of privileges like no other, exclusively for Priority Banking customers.
    • Apply Now
Household Recognition and Family Benefits
  • We know your family is your greatest asset, so we have also made them our priority. It is our way of ensuring a total banking relationship with you.
  • Your family will enjoy:
    • Complimentary Priority Banking membership extended to your spouse and children upon request
    • Access to Priority Banking Centres and teller counters
    • Privileged pricing on selected banking transactions and services
    • Invitations to specially designed lifestyle events
  • Your family will will receive the same priority as you do, by enjoying complimentary Priority Banking membership, access to our special centres and teller counters, privileged pricing and invitations to special lifestyle events.
Privileged Pricing
  • As your financial partner, we offer preferential pricing on selected products tailored to your needs.
  • Some of your pricing privileges include:
    • Free international fund transfers to another Standard Chartered Bank account.
    • 50% off remittances to all other banks locally and overseas.
    • 50% off safe deposit locker annual rental fee.
    • Complimentary overseas ATM cash withdrawals#
    • Complimentary Visa Infinite Card and Hua Ho MasterCard.
Exclusive Lifestyle Privileges
  • You are interested in more than just a financial relationship. So we have made it our priority to extend special privileges that match your status and lifestyle.
  • Your exclusive lifestyle privileges include:
    • Special premium offers from our carefully chosen partners.
    • Invitations to previews and special lifestyle events.
  • #Applicable to withdrawal fees imposed by Standard Chartered Bank Brunei. Charges imposed by corresponding banks will not be included.

Priority Solutions

Your relationship comes with our commitment to provide dedicated service and attention to your needs

Priority Solutions

Addressing all your financial priorities in life.
  • From everyday banking to long-term investing, we provide a suite of personalised wealth solutions and property investment solutions that help you meet your financial needs.
Personalised Wealth Solutions
  • In managing your investment requirements, we take a comprehensive portfolio approach with solutions and products customised to meet your individual financial goals, life stages and risk appetite.
  • Your Relationship Manager, with the assistance of a qualified team of product specialists, will ensure that you receive the best solution on the full range of mortgage, investment, treasury and insurance products.
  • We believe that a balanced investment portfolio comprises of Core, Satellite, and Protection portfolios*.
  • * These portfolio products may not be available in some countries and are subject to local regulations. Please contact your Relationship Manager for more details.
  • Our Priority Banking Relationship Manager, together with a qualified team of product specialists will manage your investment priorities utilising a portfolio management approach and offer a personalised range of products.
Core investment portfolio
  • Your core investment portfolio comprises wealth-generating instruments designed to help you achieve your long-term financial needs.
    • We first work out your long-term financial needs, such as property investments, funding your child’s education or preparing for your retirement to ensure you enjoy a quality lifestyle.
    • We will assess your risk profile and help you build a core portfolio that is suitable for your profile and maximises your returns, such that these goals can be attained optimally within your required timeframe.
    • These portfolios comprise traditional investments such as deposits, unit trusts/mutual funds and exchange traded funds that give you exposure to a diversified range of asset classes such as cash, bonds and equities. The range of asset classes is determined by our proprietary strategic asset allocation models and, depending on your preference, we can also offer you off-the-shelf portfolios or create them from our recommended funds— selected based on our in-house research.
Satellite investment portfolio
  • This portfolio supplements your core portfolio by capturing specific opportunities that are typically short-term in nature.
    • As your financial priorities evolve, we identify specific investment opportunities that are suitable for your risk profile and financial status.
    • These portfolios comprise alternative investments such as foreign currency investments, structured products, margin trading services, securities trading and bonds
Protection portfolio
  • We will find a suitable insurance plan to protect your wealth and ensure that your family’s future is looked after.
  • This ranges from whole life plans to endowment plans and term insurance that provide you the insurance coverage to protect the wealth you have built over the years.
Comprehensive approach to keeping you informed
  • A range of market reports and updates (of your choice) will be available to you through the online resource centre on our website and at branches. Regular electronic updates will also be sent to your email account to keep you abreast on the market outlook. These include our weekly market views, foreign exchange reports, quarterly outlook analyses and other ad hoc focuses.
  • Joint events with leading investment specialists will also be organised to give you greater insights and regular updates on market trends and developments.
Property Investment Solutions
  • Whether you are an experienced or first-time property investor, we make it our priority to secure the right loans for you and maximise returns on your investments.
  • Our property investment solutions come with specially customised benefits that help you capitalise on the opportunity.
    • Higher loan amounts
    • Simplified documentation
    • Faster approvals through fast-track processes for your applications
    • Preferential pricing tailored by your Relationship Manager
    • Special re-financing terms
  • Our Relationship Managers and Mortgage Specialists can also help to give you valuable insights and advice on the property market.
  • Whether you are a seasoned or first-time property investor, we have made it our priority to help you secure the right loans and support you on maximising returns from your investments in property markets. You can enjoy higher loan amounts, faster approvals and processing, simplified documentation and preferential pricing for your property loans with us.
Unique Card Solutions
  • Our exclusively designed Priority Banking Debit card provide not only global recognition, but also allow you to make ATM withdrawals at MasterCard/Cirrus network ATMs worldwide at no extra service charge.
  • In addition, our unique Visa Infinite Card comes bundled with a host of unique benefits, special retail offers and privileges.
  • Your specially designed Priority Banking Debit card will provide you with global recognition and a world of privileges like no other, exclusively reserved for you.

Priority Services

We will help lay the foundations for the right investment for you

Priority Services

Understanding and responding to your requirements, at home and abroad.
  • As our Priority Banking customer, you deserve nothing but the best.
  • By placing an experienced team of managers and specialists at your service along with exclusive and differentiated banking channels, we are committed to delivering a premium level of service and attention to you wherever you are.
  • This is what you can expect from a total banking relationship:
    • Dedicated relationship team
Dedicated Relationship Team
  • Your dedicated and skilled Relationship Manager will manage your total financial relationship with the Bank to help navigate the ever-changing economic environment and plan for your evolving needs, interests and oversee your total banking relationship with the Bank.
  • Your Relationship Manager is supported by a qualified and experienced team of customer service managers and product specialists who can assist you on a wide range of financial needs such as investments, foreign exchange, insurance, mortgages and account services.
  • Working together as a team, you can be assured of constantly receiving the right level of service, expertise and attention.
  • Your dedicated relationship manager supported by qualified product experts and service managers will oversee and manage your total banking relationship with us, always working together to address all your financial priorities.
Exceptional service without Hassle
  • We understand your need for a faster, simpler and differentiated banking experience—from the way you bank with us to the way you reach us.
  • As a privileged Priority Banking Client, you have our promise of total commitment with dedicated service and attention to your needs.
  • Dedicated banking channels:
    • Priority Banking Relationship Managers
    • Priority Banking Centres
    • Priority Teller Counters
    • 24 x 7 Priority Contact Centre
  • As our Priority Banking customer, enjoy privileged access and preferential treatment!
Who We Are
  • With a banking heritage spanning more than 150 years, Standard Chartered has developed extensive global reach and a strong position in the emerging markets and new trade corridors of Asia, Africa and the Middle East. Throughout this time, we have been driven by a unique philosophy – to be your right partner, leading by example.
  • Standard Chartered Priority Banking is a more personalised expression of that philosophy. We partner every client with a dedicated relationship management team that tailors solutions, services and benefits to suit you, your family and your business.
Ask Once and It’s Done Service
  • Your highly empowered relationship team will endeavour to respond promptly and efficiently to all your banking requests and queries. As a Priority Banking customer all you need to do is ask us once and we’ll get onto it.
Exclusive Banking Channels
  • You will enjoy exclusive access to Priority Banking Centres and dedicated tellers that will help you complete your banking transactions faster, and with a level of comfort that you are accustomed to.

Priority International Services

With our footprint across the globe, we can help you make the most of your global opportunities

International Banking Services

Seamless international banking beyond borders.
  • Your Priority status is recognised across over 30 markets in Asia, Africa and the Middle East with dedicated relationship managers to help you with your financial needs wherever you are.
  • Whether you are travelling overseas, settling in a new country or investing overseas, we are able to provide comprehensive solutions1.
Global Recognition For You And Your Family
  • As a Priority Banking customer, your status extends worldwide. Your family will also enjoy the same recognition whether at home or overseas.
Designated International Banking Centres worldwide
  • A warm welcome awaits you and your family at more than 200 Priority Banking or designated international banking centres across Asia, Africa and the Middle East.
  • Present your Priority Banking Debit Card or Visa Infinite Card and receive:
    • Access to our exclusive Priority Banking lounge facilities
    • Local and offshore banking information upon request
    • Preferential foreign currency exchange rates2
Pre-arrival account opening
  • Your needs are always anticipated. For example, if you are relocating to another country, simply give us the details ahead of time and your new accounts will be opened and ready when you arrive, subject to local regulations.
Free international fund transfers
  • Enjoy complimentary fund transfers at our branches and online when transferring money internationally between your Standard Chartered Bank accounts3.
Free ATM cash withdrawals worldwide
  • Your Priority Banking Debit Card is your passport to financial convenience as you can access your accounts and make cash withdrawals free of charge at Standard Chartered Bank and CIRRUS/PLUS ATMs worldwide.
Global Link – a one-click access to your worldwide accounts
  • Log in to our award-winning Online Banking and have a consolidated view of your Standard Chartered Bank accounts in all major countries anytime, anywhere. Click here to view the demo.
Emergency Cash Services
  • Unexpected incidents like losing your wallet can be inconvenient, but not if you are a Priority Banking customer. That’s because with a simple call to your home phone banking centre, we can arrange for emergency cash to be delivered to our designated Priority Banking centres and Travelex outlets in over 500 locations across Asia, US, Australia, New Zealand, Europe and Middle East.
Global foreign exchange discounts at Travelex6
  • Present your Priority Banking Debit Card or Visa Infinite Card and you will receive special discounts on foreign exchange at Travelex outlets in over 740 locations across 20 countries.
International financial solutions—local and offshore
  • Whether you are at home, investing overseas or even relocating to other countries, we provide comprehensive solutions to serve your international financial needs. A local Relationship Manager will always be on hand to assist you, from enquiries on overseas account opening to expert advice on local markets. It is our commitment to you, for your peace of mind wherever you go.
    1. International services or benefits may not be available in some countries and are subject to local regulations. Please contact your branch or your Relationship Manager for more details.
    2. Applicable to countries with preferential foreign exchange rates for local Priority Banking customers.
    3. Handling commission and cable charges are waived for fund transfers between Standard Chartered Bank accounts only. Fee imposed by other banks will apply. Charges may apply for transactions of more than US$100,000.
    4. Applicable to withdrawal fees imposed by Standard Chartered Bank Brunei. Charges imposed by corresponding banks will not be included.
    5. Countries include Singapore, Hong Kong, Malaysia, India, United Arab Emirates, Pakistan, Thailand, China, Indonesia and Bahrain. More countries will be added to this programme
    6. Subject to Travelex Terms and Conditions. Conversion shall be effected at the Bank’s then prevailing rate of exchange for such currency or any rate prescribed by any relevant organization involved in the services or package. For details of rate discounts, please refer to www.travelex.com/rewardscard
    7. Emergency Cash service is limited to one transaction up to a maximum of US$5,000 per month for collection at Standard Chartered Bank. Handling fees and/or any charges may apply.
    8. In the absence of Standard Chartered Bank branches, collection may be made at Travelex outlets. Identification (with your photograph on it) must be produced at Travelex for verification purposes. Limited to one transaction up to a maximum of US$2,000 per month for collection at Travelex outlets. Handling fees and/or any charges may apply.
    9. Any exchange rate conversion will be effected at our prevailing rate of exchange for that currency or any rate prescribed by any relevant organization involved in providing the emergency cash services. Fees imposed by other banks may apply.
  • Terms and Conditions apply. For more details, please contact your Relationship Manager.

Resource Centre

Resource Centre

The knowledge you need to realise your priorities.

You want to stay ahead of the game. So we provide you with all the resources you need, including weekly market views, foreign exchange reports, monthly outlook analyses and expert opinions on our global site in English.

Download E-Booklet

You’ve mastered success. Master the financial complexities that come with it.

Banking for the Global Indian

As a Non Resident Indian (NRI) Client, take advantage of Standard Chartered’s suite of wealth solutions and banking services to meet your needs and to stay connected to home while living abroad.

Non Resident Indian
Non Resident Indian
  • SC Remit
  • Global Link
  • NRI Dedicated Assistance
  • Global Recognition
  • Free ATM cash withdrawals worldwide
  • Dedicated Relationship Manager
  • Access to Priority Banking Centres Worldwide
  • Access to Global Wealth & Lending Solutions
If you are an existing SCB India client, you can continue to access your account information below

Our Products

  • To enjoy the exclusive Priority Banking membership and all the benefits and privileges that come with it, simply maintain a minimum of B$100,000 in deposits and investments (referred to as Assets Under Management “AUM”) or take up B$400,000 in housing loans with us; or maintain a monthly credit of more than B$10,000 in your Payroll Account with us.
  • Customers who earn a gross salary/ income of minimum B$10,000 per month and credit their salary to us may receive complimentary Priority Banking membership for 12 months. In order to remain as a PB member the customer must then reach the minimum AUM threshold of B$100,000 at the end of the 12 months. In the event the customer does not reach the minimum AUM in the time stipulated, they will be transferred back to their original client segment with notification to them.
  • To enjoy the exclusive Priority Banking membership and all the benefits and privileges that come with it, simply maintain a minimum of B$150,000 in deposits and investments, or take up B$400,000 in housing loans with us. Alternatively, maintain a monthly credit of more than B$10,000 in your Payroll Account with us to enjoy a 1 year complimentary Priority Banking membership.

  • In these terms and conditions, “you” refers to you, your joint account holder or your authorized person who are Priority Banking (“PB”) customers of Standard Chartered Group. The additional services we provide to you as a Priority Banking customer are governed by these terms and conditions. Should there be any inconsistencies to these Terms & Conditions; the version on the website on www.sc.com/bn will prevail.
  • In these terms and conditions, “you” refers to you, your joint account holder or your authorised person who are Priority Banking customers of Standard Chartered Group. The additional services we provide to you as a Priority Banking customer are governed by these terms and conditions.
  1. You will need to meet our eligibility criteria to become a Priority Banking Customer. Your admission to Priority Banking membership is at our discretion. We may end your Priority Banking membership at any time with notification to you.
  2. Continuation of your Priority Banking relationship is subject to fulfilment of the eligibility criteria. We will review your relationship with us on a regular basis and its continuation will be at our discretion The Bank reserves the right to end your PB membership at any time with prior notification to you in accordance with our usual practices.
  3. Your Priority Banking membership will remain valid from the date you become a Priority Banking member subject to you fulfilling the eligibility criteria and is at our discretion. We will notify you in the event that you fail to maintain a minimum of B$150,000 in deposits and investments.
  4. You may end your Priority Banking membership by giving us written notice.
  1. We may charge you fees for providing you with the Priority Banking services. The fees are set out in the tariff sheet under Priority Banking and may change from time to time. You can request for a copy of the Priority Banking tariff sheet or the specific charges for a particular Priority Banking service by contacting your Relationship Manager, via the Client Care Centre, or the Standard Chartered Bank website www.sc.com/bn.
  2. We may charge you fees for providing you with the Priority Banking services. The fees are set out in the Priority Banking tariff sheet and may change from time to time. You can request for a copy of the Priority Banking tariff sheet or the specific charges for a particular Priority Banking service by contacting your Relationship Manager, via phone banking, visiting our branches or from the Standard Chartered Bank website in your country.
  3. As a Priority Banking customer, you must meet our eligibility criteria. If you fail to meet our eligibility criteria, we may impose a fee which will be deducted from your account.
  • You consent to each member of the Standard Chartered Group, its officers, employees, agents and advisers disclosing information relating to you (including details of the accounts, products or any security) to our head office and any other member of the Standard Chartered Group in any jurisdiction and anyone we consider necessary to provide you with Priority Banking Services.
  • You consent to us contacting you at the address, email address and phone numbers you have provided to us, to give you information on other products and services that we, or our strategic partners, may offer.
Priority Banking services may not be available in some countries and are subject to local regulations. We may vary or withdraw the services at anytime. You can find out about the current services available to you by contacting your Relationship Manager, via the Client Care Centre, or visiting our branches or the Standard Chartered Bank website in your country. We reserve the right not to provide you or cease to provide you with any Priority Banking services and its accompanying benefits (if any) if you are downgraded from the Priority Banking platform for any reasons whatsoever. We will attempt to notify you as soon as possible if this happens but we do not need to give you any reason for doing this.
  1. Household Recognition
    1. Household recognition allows for certain family members to be admitted to PB membership. PB membership under household recognition may be extended to your spouse and children or, in the instance that you are not married, to your parents, namely your father and mother.
    2. The admission of your family members’ to PB membership is subject to your family members holding eligible accounts with us and you notifying us of their accounts. We may end your family members’ Priority Banking membership at anytime with notification to you.
    3. Continuation of your family member’s Priority Banking relationship(s) is subject to your fulfilment of the eligibility criteria. We will review your relationship with us on a regular basis and its continuation will be at our discretion.
    4. As a Household Priority Banking member, you agree to be recognised as part of the main applicant’s household. Any of your accounts / join accounts balances would be included in determining whether the household meets the Priority Banking criteria.
    5. In the event that no household members meet the Priority Banking eligibility criteria, the Bank reserves the right to convert your banking relationship or the banking relationship of any or all of your household members who were accorded Priority Banking membership by us though our Household Recognition to Personal Banking relationship ( if any).
    6. As a primary customer, you may at any point in time give us in writing instructions to end the Household Recognition service which is extended to your family members.
    7. In the event you choose to voluntarily transfer out of the Priority Banking platform, we will not notify your household members.
    8. The Bank reserves the right to communicate with the household’s primary customer only.
    9. The admission of your family members, which includes your spouse and any children, to Priority Banking membership is subject to your family members holding eligible accounts with us and you notifying us of their accounts. We may end your family members’ Priority Banking membership at anytime with notification to you.
    10. The Priority Banking membership of your family members will be valid from the date you become a Priority Banking member. The renewal of Priority Banking membership of your family members is subject to you fulfilling the eligibility.
    11. Your family members who have been admitted to Priority Banking membership through household recognition will enjoy most of the benefits associated with Priority Banking services unless otherwise notified by us to you from time to time. Such Priority Banking services will not include pre-approved credit limits, differentiated mortgage policies and birthday treats.
  2. Global recognition
    1. The Global Recognition service may not available in all countries.
    2. The Global Recognition service is subject to you notifying us in writing of the details of the accounts you hold with us in each country.
  3. Preferential foreign currency exchange
    1. Preferential currency exchange rates are only available in countries where we offer preferential foreign currency exchange rates for local Priority Banking customers.
  4. Global Link
    1. The Global Link service is provided at our discretion subject to the terms in the Global Link Guidelines. Where this service is available the Global Link Guidelines will be made accessible through Standard Chartered Bank Online Banking.
  5. Free outward telegraphic transfers
    1. Commission fees and cable charges are waived for fund transfers between Standard Chartered accounts to and from the account holder’s own name. Any transfers to third-party accounts will be subjected to standard tariffs and charges.
  6. Free international fund transfers
    1. Free international fund transfers to another Standard Chartered Bank account. We will waive upfront handling commission and cable charges to another Standard Chartered Bank account. However, you will still need to pay the fees imposed by other banks and any other charges. We may charge you for international fund transfers of more than the local currency equivalent of US$100,000 per transaction.
  7. Emergency cash You may withdraw the local currency equivalent of up to US$5,000 daily when using the Emergency Cash service. The Emergency Cash service is subject to terms contained in the Emergency Cash application form.
    1. Terms and Conditions for collection at Standard Chartered Bank branches.
      1. As a customer of Standard Chartered PLC or any of its subsidiaries or affiliates (including each branch or representative office in any jurisdiction) (together “SCB”) who has enrolled in SCB’s special relationship services described as “Priority Banking” you may apply for SCB’s Priority Banking Emergency Cash Service (the “Service”) at an Application Bank subject to these terms and conditions (the “Application”).
      2. The amount of any cash which may be withdrawn pursuant to the Service will be determined by SCB in its sole discretion and is subject to change by SCB without notice from time to time.
      3. SCB will charge you a service charge for the provision of the Service in such amount as determined by SCB in its sole discretion from time to time (the “Service Charge”). The Service Charge will be debited from your Designated Account.
      4. When you use the Service any correspondent bank charges will be paid by you.
      5. You agree to provide such documents and to take such action as may be required by SCB for verification and validation purposes. In addition to this application form for the Service, you agree to complete and execute any other documents required by SCB.
      6. All Applications are subject to the approval of SCB and SCB is entitled to reject any Application in its sole discretion without giving any reason. SCB is not obliged under any circumstances to process any Application which is submitted to it outside its normal banking business hours in the country in which the Application Bank is situated.
      7. If the Application is approved by SCB then an amount equivalent to the amount of cash applied for by you pursuant to the Service (the “Emergency Cash Amount”) will be debited from your Designated Account at such time as SCB may determine in its sole discretion.
      8. Any Emergency Cash Amount will be paid to you in the currency of the country in which the Application Bank is located or such other currency as SCB may determine in its sole discretion.
      9. If the amount held in your Designated Account is held in a currency other than the currency in which the Emergency Cash Amount is be paid to you pursuant to the Service then SCB will convert the amount of the Emergency Cash Amount and the Service Charge into the currency of the amount held in your Designated Account at such time as SCB may determine in its sole discretion and at a rate of exchange which SCB reasonably considers appropriate in its sole discretion before debiting your Designated Account.
      10. Unless a law prohibits SCB from excluding or limiting its liability, SCB will not be liable for any loss, damage, claims, liability, costs (including legal costs) charges and expenses you incur in connection with the Service, howsoever caused and whether or not reasonably foreseeable except direct loss due to fraud or wilful default by SCB.
      11. Nothing in these terms and conditions will affect or limit the rights of SCB under all other SCB’s terms, conditions and/or rules (the “Banking Agreement”) from time to time applicable to your Designated Account and/or governing the relationship between SCB and you. You agree to be bound by these terms and conditions and all marketing materials relating to the Service. In the event of any inconsistency between these terms and conditions and the Banking Agreement, these terms and conditions will prevail insofar as they relate to the Service.
      12. SCB is entitled to modify, suspend or terminate the Service and amend these terms and conditions at any time without notice to you. You will not hold SCB liable for any such modification, suspension, termination or amendment and SCB will not be required to furnish reasons for such modification, suspension, termination or amendment.
      13. These terms and conditions will be governed by and construed in accordance with the laws of the country in which your Designated Account is held and you agree to submit to the non-exclusive jurisdiction of the courts of the country in which your Designated Account is held.
      14. Unless the laws of the Country in which your Designated Account is held require otherwise, in the event of any inconsistency between the English language and other language versions of these terms and conditions, the English language version will prevail.
    2. Terms and Conditions for collection at Travelex outlets.
      1. As a Priority Banking customer of Standard Chartered Bank or any of its subsidiaries or affiliates (including each branch or representative office in any country) (“SCB”) holding a current or saving account with SCB, you may request for Priority Banking Emergency Cash Service (“Emergency Cash”) by calling your SCB Relationship Contact Centre (“RCC”). Today, Emergency Cash is only available for Priority Banking customers in Singapore, Malaysia, Indonesia, Vietnam, Philippines, Brunei, Hong Kong, China, Korea, India, and United Arab Emirates.
      2. You may use the RCC to request for Emergency Cash in United States, Canada, United Kingdom, Australia, New Zealand, Switzerland, Belgium, Czech Republic, Italy, France, Germany, and Holland. In other countries where SCB has branches offering Emergency Cash, you can only request for Emergency Cash at a SCB branch.
      3. SCB will determine the amount of cash which you may withdraw (per transaction) from your current or saving account as Emergency Cash, this could be changed by SCB from time to time.
      4. SCB may charge you a service fee for providing the Emergency Cash. If a service fee is payable, the RCC will inform you of the amount to be paid.
      5. To make a request for Emergency Cash, you must provide the RCC with correct answers to security questions the RCC will ask you in order to verify your identity. If the RCC is unable to verify your identity, you will not be able to access Emergency Cash.
      6. You will need to tell the RCC:
        • The account from which you wish the Emergency Cash to be debited (“Designated Account”). If you are a customer of SCB China or SCB Philippines, note that you can only debit your foreign currency account.
        • How much Emergency Cash you wish to withdraw in the currency of the Designated Account (“Emergency Cash Account”). The RCC will let you have an indicative amount of what the Emergency Cash Amount will be in Local Currency (that is, the currency of the country from which you will pick up the Emergency Cash).
      7. Where you have used the RCC to request for Emergency Cash, you can pick up the Emergency Cash from any Travelex outlet in the country where you call the RCC from. You will need to produce some form of photograph identification (for example, passport) so that Travelex can verify your identity. You will also need to sign Travelex’s form acknowledging that you have received the Emergency Cash.
      8. Emergency Cash will be paid out to you by Travelex in the Local Currency.
      9. By calling the RCC to request for Emergency Cash, you:
        • agree to be bound by these Terms and Conditions;
        • confirm that you are the account holder of the Designated Account;
        • represent that the information you give to the RCC is true, complete and accurate and you authorize SCB and the RCC to make such enquires as it considers necessary to verify such information;
        • declare that you will comply with all exchange control laws issued by any relevant authority (as they apply to you from time to time);
        • agree that SCB and the RCC may disclose your account information and personal data to Travelex and such other persons in order to provide you with Emergency Cash; and
        • (if you are a customer of SCB India) declare that the total amount of foreign exchange purchased from or remitted through all sources in India during this calendar year including this application for Emergency Cash is within the annual limit prescribed by the Reserve Bank of India.
      10. All requests for Emergency Cash are subject to the approval of SCB and SCB is entitled to reject any request in its sole discretion without giving you any reason. The RCC is not obliged under any circumstances to process any request for Emergency Cash made outside its normal banking business hours. If the request for Emergency Cash is approved by SCB, the Emergency Cash Amount plus any service fee will be debited from your Designated Account at such time as SCB may determine.
      11. Unless a law prohibits SCB from excluding or limiting its liability, SCB will not be liable for any loss, damage, claims, liability, costs (including legal costs) charges and expenses you incur in connection with your request for Emergency Cash, howsoever caused and whether or not reasonably foreseeable except direct loss due to fraud or wilful default by SCB or Travelex.
      12. Nothing in these terms and conditions will affect or limit the rights of SCB under all other SCB’s terms, conditions and/or rules (the “Banking Agreement”) from time to time applicable to your Designated Account and/or governing the relationship between SCB and you. You agree to be bound by these terms and conditions and all marketing materials relating to the Emergency Cash. In the event of any inconsistency between these terms and conditions and the Banking Agreement and the marketing materials, these terms and conditions will prevail insofar as they relate to Emergency Cash.
      13. SCB is entitled to modify, suspend or terminate the availability of Emergency Cash and amend these terms and conditions at any time without notice to you. You will not hold SCB liable for any such modification, suspension, termination or amendment and SCB will not be required to furnish reasons for such modification, suspension, termination or amendment.
      14. These terms and conditions will be governed by and construed in accordance with the laws of the country in which your Designated Account is held and you agree to submit to the non-exclusive jurisdiction of the courts of that jurisdiction.
      15. Unless the laws of the country in which your Designated Account is held require otherwise, in the event of any inconsistency between the English language and other language versions of these terms and conditions, the English language version will prevail.
  8. Services provided by third parties
    • From time to time we may introduce you to other Priority Banking privileges and service provided by third parties. Any services provided by third parties are subject to their terms and conditions and we will not be liable for any loss you incur in connection with such services.
  • Standard Chartered Securities (B) Sdn Bhd is a wholly owned subsidiary of Standard Chartered Bank and forms part of the Standard Chartered Group. Standard Chartered Securities (B) Sdn Bhd was incorporated on 4 June 2016 in Brunei Darussalam with limited liability by the Registrar of Companies and is authorised by Autoriti Monetari Brunei Darussalam.
  • Standard Chartered Securities (B) Sdn Bhd provides investment advisory and portfolio management services through a team of Financial Planning certified and licensed Investment Counsellors and Relationship Managers.
  • Standard Chartered Securities (B) Sdn Bhd distributes Unit Trusts, Bonds and Structured Notes. Standard Chartered Bank Brunei distributes Premium Currency Investment and Structured Deposits.

Call Us

Call our Phone Banking Centre on 265 8188 (local dial-in) or
+673 265 8188 (for international dial-in)

Locate Us

For Priority Banking Centres directory, please click here

Email Us

Email us your general enquiries or feedback to scb.brunei@sc.com

Disclaimer

This is to inform that by clicking on the hyperlink, you will be leaving www.sc.com/bn and entering a website operated by other parties:

Such links are only provided on our website for the convenience of the Client and Standard Chartered Bank does not control or endorse such websites, and is not responsible for their contents.

The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

Thank you for visiting www.sc.com/bn

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