Data unleashed: AI and ISO20022 as engines for growth

The ISO 20022 migration is not just a compliance exercise; it is a catalyst for advancement in AI-powered processing, payments, securities, and trade finance.

August 6, 2025

5 mins

Corporate & investment bankingInnovation

This article was originally published by The Digital Banker. Minor edits have been made as per our style guide.

The November 2025 deadline for ISO 20022 adoption marks a pivotal moment for the global financial industry. By then, every organisation involved in cross-border payments must have  transitioned to the ISO 20022 messaging standard, a change that promises to reshape how financial data is exchanged worldwide. Momentum behind ISO 20022 adoption is accelerating, with daily payment instructions in April 2025 exceeding 1.6 million – nearly double the figure recorded by Swift the year before. As of early 2025, 32.9 per cent of cross-border payment messages had already shifted to ISO 20022, according to Swift, up from 26 per cent  in mid-2024, based on data tracked by FXC Intelligence reflecting a steady rise in global usage.

As we approach this critical milestone, it is a moment to reflect on the journey so far and take a broader perspective on opportunities for growth and efficiency. The ISO 20022 migration is not just a compliance exercise or a technical upgrade; it is a catalyst for advancement in areas such as payments, securities, and trade finance.

AI and ISO2002: A powerful convergence

As the financial industry transitions to ISO 20022, an innovation race is likely to emerge, with institutions competing to develop creative and value-added solutions for their clients. With the banking sector’s spending on generative artificial intelligence (AI) projected to surge to USD85 billion by 2030, according to Statista research, the overlay of AI and machine learning capabilities on top of ISO 20022 data will further accelerate this trend. Analysts estimate that genertive AI could generate between USD200 billion and USD340 billion in annual value for the global banking industry by 2028, through productivity gains and automation, according to McKinsey.

ISO 20022’s structured data formats are a natural fit for AI, which thrives on high-quality, granular data. The richer data sets provided by ISO 20022 will empower AI models to make more accurate predictions, automate complex processes, and deliver better outcomes for institutions and clients.

Conversely, AI can play a key role in accelerating the adoption and effective use of ISO 20022. For example, AI can assist with data validation, language translation, and the standardisation of terminology across regions and dialects. AI-powered analytics could be used to enhance fraud detection, streamline anti-money laundering (AML) and know-your-customer (KYC) processes, and provide real-time insights into payment flows.

With global financial crime compliance costs estimated to have exceeded USD1 trillion in 2024, the ability to leverage cleaner, more contextual data has become a business imperative. While ISO 20022 reduces the prevalence of unstructured data, there will still be instances where AI is needed to interpret and make sense of residual unstructured information. By bridging ISO 20022’s structured data with AI’s analytical power, financial institutions can unlock transformative value and competitive advantage.

While payments have been the initial focus, the potential of ISO 20022 extends much further. The standard’s ability to support structured data opens the door to new applications in areas such as securities messaging, trade finance, and regulatory reporting. For example, the securities industry could adopt ISO 20022 to streamline complex processes, improve interoperability, and enhance data accuracy. This would represent a natural progression, as the industry moves beyond the initial focus on payment messages (MT 100, 200, and 900 series) to explore the broader potential of the standard.

Navigating the next phase of ISO20022 adoption

The payments migration process has required significant investment in technology, resources, and expertise, as financial institutions have worked to decommission legacy systems and upgrade infrastructure. Different markets and countries have had different go-live dates and requirements, creating a complex web of dependencies and challenges. Some markets have delayed their migration timelines multiple times due to internal factors, geopolitical issues, or resource constraints. For a bank like Standard Chartered that operates in over 50 markets, this adds complexity to the standard’s implementation. The payments migration has, and continues to, lay a strong foundation for future advancements.

As we explore further applications of ISO20022 in future, financial institutions are now acutely aware of the importance of agility in any kind of migration – reallocating resources and adjusting plans as circumstances evolve to ensure a seamless transition. The intricacies of the migration process, combined with the coexistence of legacy and new systems during the transition, have highlighted the critical role of comprehensive testing in identifying and resolving potential issues before they impact operations.

Experience has demonstrated the necessity of ensuring clients are fully prepared to connect to and capitalise on the new standard, as client readiness is pivotal to the overall success of the migration. What has proven effective is prioritising clear and early communication with our clients, ensuring they understand the implications of changes and can adapt accordingly. Standard Chartered has made a concerted effort to enhance our communication and even offer testing opportunities to larger clients. It is essential to recognise that the ISO 20022 journey will continue beyond 2025, and ongoing cross-border collaboration with clients will be essential as the landscape evolves.

By embracing the opportunities presented by this transformation and learning from our experience migrating payments, financial institutions can move beyond compliance to drive innovation, enhance operational efficiency, and deliver greater value to clients.