Automation, APIs and broader coverage power Tazapay’s growth
With new currency capabilities and payment solutions, Tazapay has now cemented its position as a leading payments facilitator in Southeast Asia.

As it quickly grew from startup to regional player, payments fintech Tazapay sought a new banking partner to accelerate its growth. It wanted to expand its customer proposition and geographical reach, while unlocking new process efficiencies. Enabled by new currency capabilities, automated processes, and new payment solutions, Tazapay has now cemented its position as a leading payments facilitator in Southeast Asia.
Background
Tazapay Pte Ltd (Tazapay) is a Singapore-based fintech platform that enables businesses to seamlessly collect, hold, and payout across borders. Its solutions include checkout via credit cards and local payment methods, collections via virtual accounts and instant global payouts, designed to help businesses expand globally without the need for local entities while reducing online risk for buyers and sellers.
Through its global network, Tazapay enables local payment collections in more than 85 markets and card coverage in over 173 markets via a single API. Beyond collections, businesses can hold funds in 35+ currencies and disburse payouts to 170+ countries, ensuring complete flexibility in managing global cash flows. By leveraging open banking, real-time payment networks, and dynamic routing, Tazapay delivers cost-effective cross-border transactions with the same speed and efficiency as domestic payments.
Results
- Combining various new cash management solutions with leading application programming interface (API) technology has helped Tazapay reduce average payment processing times across its collect-hold-payout flows by approximately 70 per cent.
- Efforts to streamline and automate payment processes have saved the fintech several FTE hours per day.
- Partnering with Standard Chartered has enabled Tazapay to offer new currencies and unlock new market opportunities.
Client objectives
Tazapay sought a banking partner to support the next stage of its expansion. Specifically, the fintech wanted to achieve the following objectives with minimal operational and client disruptions:
- Expand into new markets.
- Further simplify cross-border payment processes for greater efficiencies across new and existing markets.
- Enhance overall customer proposition and user experience (UX).
Solution and Implementation
Standard Chartered’s Global Implementation Team ran several consultative sessions with Tazapay to ensure a detailed understanding of its objectives. Following these sessions, the Bank proposed and subsequently implemented various cash management solutions to meet these objectives:
Market expansion
- Expanded currency capabilities: By partnering with Standard Chartered, Tazapay can now enable telegraphic Transfers through SC PrismFX for its customers in more than 50 currencies — strengthening its ability to support large value multi-currency payments for its enterprise clients.
Transaction simplification
- Accurate payment tracking: Through API integration with Standard Chartered, it provides full payment transparency.
- Improved control over cash flow: Collections on behalf of (COBO) and payments on behalf of (POBO) helped Tazapay consolidate its processes to gain greater control over its cash flow.
- Improved tracking and reconciliation: The introduction of virtual accounts and API debit and credit notifications have improved Tazapay’s tracking and reconciliation processes.
Enhanced customer proposition
- Broader coverage: Tazapay can now offer extended cut-off times to its customers by holding accounts with Standard Chartered in multiple jurisdictions (namely Singapore and Dubai).
- Single consolidated view for each account: Each of Tazapay’s clients can now manage their receivables and payables via an allocated account, with support for multiple currencies.
- More payment options: Access to local payment methods such as PayNow (in Singapore) through Standard Chartered’s Straight2Bank Pay solution enabled Tazapay to offer even more convenience to the end-users of its customers. Furthermore, the security and transaction speeds that PayNow brings has helped increase Tazapay’s conversion rates by more than 15 per cent.
- Support for additional payment solutions: Tazapay’s international proposition is further strengthened through access to international automated clearing house (iACH), outward cross-border telegraphic transfers, and FAST instant payments for local settlements. (iACH), outward cross-border telegraphic transfers, and FAST instant payments for local settlements.
A thorough understanding of Tazapay’s needs, combined with the necessary infrastructure already in place, resulted in swift implementation by Standard Chartered’s team. The journey was thoughtfully designed as two phases to ensure minimal disruption to Tazapay’s team. The first phase focused on implementing new payment options and digitalising processes through Standard Chartered’s Straight2Bank platform, while the second was on automation and process improvements through API integration. Throughout the journey, Standard Chartered provided customised training sessions to ensure maximum user adoption.
Standard Chartered’s comprehensive understanding of the end-to-end process significantly contributed to our swift go-live,and as a result, we are now driving substantial volumes. It has been a pleasure working with the Standard Chartered team.Rahul ShinghalCEO & Co-founder, Tazapay
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