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Pay your periodic bills quicker and simpler

cartoon mobile phone and transaction receipt, with a bolded tick on the top layer

Pay your periodic bills quicker and simpler

Quicker and simpler way to set up auto-payments to merchants

Set up Electronic Direct Debit Authorization on Standard Chartered Mobile Banking or Online Banking in a shorter time and authorize more conveniently.

Direct Debit Authorization (DDA) and Electronic Direct Debit Authorization (eDDA)

Simple steps to enjoy fast bill payments
Seamless DDA helps with your payment in China

How to set up eDDA on SC Online Banking

Step 1

Login to SC Online Banking -> Select “Payments” -> "Direct Debit Authorization" -> Fill in particulars.

Fill in particulars for set up Direct Debit Authorization
Step 2

Enter your Transaction Password and then the One-time Password (OTP) which will be sent to your registered mobile number via SMS, or enter 6-digit PIN.

Enter your Transaction Password and the One-time Password

Step 1

After setting up eDDA from merchant side, you will be able to approve the pending eDDA via SC Mobile app. Select “Transfer & Payment” on SC Mobile.

SC mobile side menu, click payment then Pending Payment

 

Step 2

Select “View Pending eDDA”.

SC mobile side menu, click payment then Pending Payment

 

Step 3

Select eDDA request you want to approve.

Select Electronic Direct Debit Authorization request you want to approve.

 

Step 4

Press “Approve” and key in SMS OTP.

Press “Approve” and key in SMS One Time Password.

 

Step 5

Your eDDA with merchant is approved.

Your eDDA with merchant is approved.

 

Step 1

After setting up eDDA from merchant side, you will be able to approve the pending eDDA via SC Mobile app.
Online banking instead for Online Banking part. eDDA can be approved or rejected under “Pending eDDA”.

Login to Online Banking, select Direct Debit Authorization under Payment, approve or reject under pending eDDA
Step 2

Enter your Transaction Password and key in the OTP which will be sent to your registered mobile number via SMS, or enter 6-digit PIN.


enter transaction password or 6-digit PIN, then the OTP sent via SMS

Direct Debit Authorization FAQs

  • Same as existing branch and mail-in for DDA setup via Online Banking is also free of charge.

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  • The maximum payment limit for Online Banking DDA setup is at HKD100,000 per each payment. If you would like to setup DDA with payment limit exceeding HKD100,000, you may download and complete the “Autopay Authorization” form , then return it to any of our branches for processing.

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  • Yes, you can setup/amend a DDA without specify an end date where the instruction will carry on indefinitely until the bank have received your instruction for termination.

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  • Yes, you can amend / cancel for those DDA setup at branch via online.

    Note:
    Amendment on payment limit is capped at HKD100,000 via Online Banking. For payment limit exceeding this amount, you can complete the “Direct Debit Authorization Amendment/Cancellation” form to any of our branches for processing.

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  • Once your instruction has been accepted by the Bank, it will take up to 2 – 4 weeks before the DDA setup will be effective.
    You may contact the merchant to further enquiry the DDA setup status.

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  • No, one debtor reference code will be assigned to each merchant.

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  • Given that a single debtor reference code can be assigned to a single merchant, the only way to reuse the same debtor reference is to reactivate the cancelled DDA at branch. Please download the “Autopay Authorization” form and submit to the nearest branch for reactivation.

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  • There is a “Submission Channel” column under the DDA summary that you could check whether the instruction is submitted via branch or online

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  • A debtor reference code is the number assigned by the merchant against your bill. For example, loan account number, mobile phone number, customer number etc.

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  • The number is usually shown on the bill you receive from the merchant. As it is assigned by the merchant, you should call the merchant to double check.

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  • Usually 6 to 8 weeks upon receipt of the Autopay Authorisation form.

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  • “AUTOPAY” will usually be shown on your bill.

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  • Limit and expiry date are not mandatory, and you can choose to indicate them or not. For your protection, if the Autopay set up instruction is sent in through phone, the limit shall be HKD$10,000 at most.

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Manage your finances on the go

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