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Online Banking FAQs – System Requirement

How can I enable TLS1.2 on web browsers for using online banking service?

If your web browser is…

Microsoft Internet Explorer

  1. Open Internet Explorer
  2. From the menu bar, click Tools > Internet Options > Advanced tab
  3. Scroll down to Security category, manually check the option box Use TLS 1.2
  4. Click OK
  5. Close your browser and restart Internet Explorer

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Google Chrome

  1. Open Google Chrome
  2. Click Alt F and select Settings
  3. Scroll down and select Advanced 
  4. Scroll down to the System section and click on Open proxy settings
  5. Select the Advanced tab
  6. Scroll down to the Security category, locate and check the option box Use TLS 1.2
  7. Click OK
  8. Close your browser and restart Google Chrome

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Mozilla Firefox

  1. Open Firefox
  2. In the address bar, type about:config and press Enter
  3. In the Search field, enter tls. Find and double-click the entry for security.tls.version.max
  4. Set the integer value to 3 to force protocol of TLS 1.2 to be the default.
  5. Click OK
  6. Close your browser and restart Mozilla Firefox

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Apple Safari

There are no options for enabling SSL protocols. If you are using Safari version 7 or greater, TLS 1.1 and TLS 1.2 are automatically enabled.

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