Phone Banking ID

You may use any of the following as your Phone Banking ID
  • New NRIC
  • Debit/ATM Card number
  • Credit Card number
  • Current Account or Savings Account number
  • Existing Phone Banking ID

Key Features

Account-related Services
  • Balance enquiry
  • Transaction enquiry (Transaction history, inward remittance)
  • Funds transfer
  • Cheque status enquiry
  • Stop cheque
  • Cheque book request
  • Statement request via fax / mail
  • Account opening & maintenance*
Mortgage-related Services
  • Loan payment enquiry
  • Loan repayment
  • Loan statement request
Credit Card-related Services
  • Balance enquiry
  • Payment enquiry
  • Card repayment
  • Transaction enquiry
  • Statement request via fax / mail
  • Report lost card
Others
  • Change of TIN (Telephone Identification Number)
  • Change Time Deposit maturity instruction
  • New account opening

* Phone banking service is free. However customers will be charged normal charges by their telecom provider.

Call Us

Call our hotline for further information.

1300 888 888

Contact Me

Alternatively, please complete our contact form and we will be in touch as soon as possible.

Contact Me »

Locate Us

Visit the branch that is nearest to you.

Find a Branch »

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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