You want access to your statement, we'll provide it anywhere, anytime.

Services

Can't stand the hassle of waiting for your Credit Card or Bank Account statement through mail? Relax! With eStatements, it's just a click away. Sign up for the FREE eStatement Service that delivers your Credit Card and / or Bank Account statements via email. All you need is any email account.

We will send you a welcome e-mail within 5 working days of your successful registration. Thereafter, you will start receiving your statements on the email addresses(s) as updated in our records.

Credit Card customers:

  • You will get monthly eStatements
  • You will keep getting paper statements at your mailing address
  • You can get eStatement on up to 2 different email addresses as updated in our records

Bank Account customers:

  • You can choose a frequency from Daily, Weekly or Monthly eStatements
  • You will not get paper statements at your mailing address
  • You can get eStatement on up to 2 different email addresses as updated in our records

FAQs

    • What are eStatements?
      eStatement is an electronic statement delivered to your email address. The Bank Account and Credit Card eStatement looks exactly like your printed statement. The Shopping Card, American Express Card and VISA Gold Card statement is slightly different from the printed statement and is in HTML format.

    • How much does the eStatement service cost?
      There is no fee to enroll or use the eStatement service.

    • Can I access eStatements anywhere in the world?
      Yes, if you can access your email from a location, you will be able to view your eStatement.

    • How do I sign up for eStatements?
      To avail of this service, you can easily register through any of the following ways: For Bank Account and Credit Card customers:

      • Fill out the "Remote Banking Sign up form" available at all Standard Chartered branches.
      • Call Phone Banking at 111 002 002.

      For Shopping Card, American Express and VISA Gold Card please call our 24 hour toll free contact number at 0800-99-999.

Learn more »

Call Us

Call our hotline for further information.

111 002 002

Contact Me

Alternatively, please complete our contact form and we will be in touch as soon as possible.

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Locate Us

Visit the branch that is nearest to you.

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Speaking Up

Standard Chartered Bank (the “Bank”) is committed to maintaining a culture of the highest ethics and integrity, and in compliance with all applicable law, regulation and internal policy. As part of this commitment, the Bank has a ‘Speaking Up’ programme through which genuine concerns in this regard can be raised. Members of the public can securely raise Speaking Up concerns through this hyperlink, which is hosted on behalf of the Bank by a third party ‘InTouch’. Examples of concerns that can be raised through this website are concerns that relate to accounting, internal accounting controls or auditing matters and concerns relating to bribery or banking and financial crime. Concerns received will be forwarded to the Bank’s investigations team for review. Complaints relating to SCB banking services should not be raised through this site in the first instance, but through the SCB branch network, contact centres, Relationship Managers or the ‘Contact Us’ webpage.

Disclaimer

Please note that this hyperlink will bring to you to another website on the Internet, which is operated by InTouch, an independent company appointed by the Bank to support its Speaking Up programme. Please be mindful that when you click on the link and open a new window in your browser, you will be subject to the additional terms of use of the website that you are going to visit.

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