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Important Information

Important Changes to Customer Terms

What’s New?

We have made changes to the following clauses:

(1) Clause 27.2 to clarify that we or any member of the Standard Chartered Group may also use your information for the following purpose:

  • marketing products and/or services, whether directly or indirectly, including through the use of advertising tools;

(2) Clause 38.52 to provide that we may serve any document in respect of any action or proceedings under our banking agreement by leaving the same at your last known address on our records and/or sending it by post to (a) your last known address on our records, and/or (b) via electronic mail to your last known email address. We have added Clauses 38.53, 38.54 and 38.55 to provide that we may rely on the records of any government registry or government statutory authority or other addresses obtained from reliable sources as determined by us to serve the legal process on you;

(3) the definition of “application” in Part L – Meaning of Words:

application means, for a product, a Standard Chartered Bank application submitted by you (via any electronic equipment or channel that we may allow from time to time) for the product or your request to access the product through our electronic banking services.

As we think it is important that you understand your rights and obligations under the banking agreement, we urge you to read the updated Customer Terms in full here.

The revised Customer Terms will also be available at www.sc.com/sg/personal-banking-terms-conditions.html ; any of our branches; or you may call our 24-hour Client Contact Centre at +65 6747 7000 to request a hard copy.