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How would you like to apply?

I am NOT an existing Standard Chartered Current/Checking/Savings Account holder

*SingPass holders with a MyInfo profile can use MyInfo to automatically fill up the form. By clicking “Next”, you will be re-directed to the MyInfo portal, which is not owned or controlled by Standard Chartered Bank (Singapore) Limited or any member of the Standard Chartered Group (the “Bank”). The Bank bears no liability or responsibility over your usage of the MyInfo portal.

*Please note that MyInfo is temporarily unavailable at the stipulated downtimes:

Mon, Tues, Thurs, Fri, Sat:  5:00AM to 5:30AM. Wed: 2:00AM to 6:00AM. Sun: 2:00AM to 8:30AM

I am an existing Standard Chartered Current/Checking/Savings Account holder

    How would you like to apply?

    I am NOT an existing Standard Chartered Current/Checking/Savings Account holder

    *SingPass holders with a MyInfo profile can use MyInfo to automatically fill up the form. By clicking “Next”, you will be re-directed to the MyInfo portal, which is not owned or controlled by Standard Chartered Bank (Singapore) Limited or any member of the Standard Chartered Group (the “Bank”). The Bank bears no liability or responsibility over your usage of the MyInfo portal.

    *Please note that MyInfo is temporarily unavailable at the stipulated downtimes:

    Mon, Tues, Thurs, Fri, Sat:  5:00AM to 5:30AM. Wed: 2:00AM to 6:00AM. Sun: 2:00AM to 8:30AM

    I am an existing Standard Chartered Current/Checking/Savings Account holder

      How can we help you today?

      Open an Account

      Apply for a Credit Card

      Take up a Loan

      Grow my Wealth

      Sign-up for Insurance

      What kind of loan are you looking for?

      CashOne Personal Loan

      Debt Consolidation Plan

      Credit Card Funds Transfer
      Electronics, Phone, Mobile Phone
       

       

      Smarter interface. More intuitive features. Smoother digital banking experience with the newly enhanced SC Mobile.

      What’s New

      Electronics, Phone, Mobile Phone

      Know your investment portfolio at a glance

      The enhanced SC Mobile comes with the all-new “Investments” section on the Home page, enriched with details such as asset allocation and unrealised profit and loss.

      With these enhancements, you now gain a better understanding on how your investment portfolio is performing, at a single glance.

      Text, Electronics, Mobile Phone

      Enjoy rewards on the go

      With the 3600 Rewards feature now available on the app, you can view, manage and redeem rewards all in one place.

      Use your 3600 Rewards Points for dining or shopping rewards, convert them to miles or transfer them to family – on a whim, on the go.

      Sg sc mobile right img

      Bank easier with new shortcuts

      A holistic snapshot view makes sure that everything you need is at your fingertips, so you can oversee, track and manage your finances effortlessly.

      With easy shortcuts, your frequently used services are only a click away.

      More exciting features on managing your financials coming your way, stay tuned!

      Features and Functions

      SC Mobile Key

      Your in-app virtual security token

      Service Requests

      Skip the queue with Help & Services. Raise and track your Account, Card, Loan and other service requests anywhere, anytime

      Update Profile Details

      Update your contact details and other personal information on your bank profile

      Apply for products

      Instantly apply for accounts, credit cards loans, insurance and more.

      Local Transfers & Payments

      FAST, PayNow transfers, Scan & Pay, Bill payments and more.

      SC Remit & International Transfers

      Get the most competitive international transfer rates.

      Credit Card Security

      Activate and set PIN. Block Card and more .

      SGFinDex

      Link and view your accounts across banks.

      eStatements

      Access and download up to 18 months of e-statements on-the-go

      Foreign Exchange

      LiveFX provides a comprehensive range of live exchange rates

      Credit Card Rewards

      Check credit card rewards points

      Electronics, Mobile Phone, Phone

      Experience the new standard of digital banking with SC Mobile

      Meet your better app with SC Mobile

      SC Mobile can be downloaded from the App Store/Google Play Store.

      Yes, the new SC Mobile will be available on both iOS and Android.

      For Apple iPhone, you will need at least iOS14 and Apple iPhone 6S Plus.

      For Android, you will need at least OS version 9.0 to download SC Mobile.

      Step 1: Go to Online Banking
      Step 2: Scroll to the bottom of the page, select “Register” with Temporary ID and SMS PIN
      Step 3: Read through the information provided on the page and accept the Terms & Conditions
      Step 4: Enter your Temporary ID and Password. Click “Next” to create your personal login credentials

      If you have just applied for a new product with us, we will send you the Temporary User ID and PIN via email and/ or SMS separately. Alternatively, you can also visit the nearest branch to request for this or contact our Client Contact Centre.

      Using SC Mobile, click on ‘Forgot?’. You will need one of the following:

      • ATM/ Debit Card number with PIN
      • Credit Card number with PIN. If you do not have the PIN, full credit card details will be required.
      • Please ensure you have your mobile number registered with the bank with you as you will receive a temporary password via SMS.

      SC Mobile Key is a 6-digit PIN for you to authenticate your mobile/ online banking logins and transactions through your mobile device. For more information, click here

      If you are registering for online banking for the first time or have registered for SC Mobile Key on a new device, there will be a 12-hour waiting period before you can log in to activate and use your SC Mobile Key. For more information,  click here

      Step 1: Log in to SC Mobile
      Step 2: Click on the top left icon with your initial
      Step 3: Select SC Mobile Key
      Step 4: Click ‘Change PIN’

      You may wish to enable ‘Auto App Updates’ on your device, and your existing SC Mobile will be automatically updated once updates are available to you.

      To enable automatic updates:
      For iOS users, go to ‘Settings’ > ‘App Store’ > ‘Automatic Downloads’ and turn on ‘Updates’.
      For Android users, go to Google Play Store > ‘Settings’ > ‘Auto-update Apps’ and select either ‘Over any network’ or ‘Over Wi-Fi only’.

      Go to your profile page by tapping on your initials on the top left corner of your transaction timeline > ‘About’ > ‘Find out the App version you are using’

      You may continue to use your existing User ID and password to login to SC Mobile after the updates.

      Your settings on Face ID/ Biometrics, SC Mobile Key, Push Notification preferences, and registered PayNow account will remain unchanged after you update your SC Mobile.

      Yes, you can download and use SC Mobile on the different devices that you own, however you will only be able to register SC Mobile Key on one primary device.

      SC Mobile currently only supports English.

      Tap on the Services tab located at the bottom right corner and select ‘View eStatements’ under the ‘Statements & Documents’ menu. For more information, click here.

      Tap on the Services tab located at the bottom right corner and select ‘Personal Details’. For more information, click here

      Tap on the Services tab located at the bottom right corner and click on ‘Digital Services’ menu > ‘View All’ to see the list of service requests you can raise. For more information, click here.

      The secured mailbox is now only available on Online Banking. You will still be able to access your previous messages on Online Banking on your web browser.

       Tap on the ? icon on top right and click on ‘ATM & Branch Locations’ under ‘Visit Us’.

      You may use the Live Chat feature on our SC website, hover on Services and select Contact Us.

      You may delete conversations by doing a long press on the message and clicking ‘Delete’.

      This feature is currently not available on SC Mobile and will be available soon. You may manage transfer limits on Online Banking > Profile > Security & Limits Maintenance.

      Tap on the Services tab located at the bottom right corner, and you will see the Logout button.

      Upon logging out, you will see a notification asking if you would recommend SC Mobile to a friend. We appreciate your time to provide us feedback on areas of that we did well and areas of improvement so that we can continue to enhance your digital banking experience with us.

      Tap on the Services tab located at the bottom right corner and manage your notification preferences under ‘Settings & Configuration Menu > Communication Settings >Alerts and Notifications’.

      Tap on the Services tab located at the bottom right corner > ‘Manage SGFinDex (Consolidated Financial View)’. For more information, click here

      SC Money Manager will be temporarily unavailable as we are working to improve your money management experience. Please stay tuned!

      Tap on the Services tab located at the bottom right corner. Click on ‘Digital Services’ menu > ‘View All’ and select ‘Card Management > Credit Card Activation & PIN Set ‘. For more information, click here.

      Click on the credit card you’re enquiring on, tap on the eye icon on the top left corner of the credit card and you will find your credit card number and expiry date on the eCard. For your CVV details, please refer to your physical card.

      All posted and unposted transactions will appear in your ‘Card Activity’. However, some transactions may take time to be posted to your account. For example, when a merchant has approved the transaction, but a final charge has not been submitted.

      Click on the credit card you’re enquiring on and select ‘Rewards’. You will be able to view your available points and redeem your rewards.

      Tap on the Services tab located at the bottom right corner. Click on ‘Digital Services’ menu > ‘View All’ and select ‘Card Management > Replace Card’. For more information, click here.

      Tap on the Services tab located at the bottom right corner. Click on ‘Digital Services’ menu > ‘View All’ and select ‘Card Management > Credit Card Fee Waiver’. Only late fee waiver can be requested via SC Mobile. For Annual Fee waiver request, please call our hotline and select option 2. For more information, click here.

      Tap on the Services tab located at the bottom right corner. Click on ‘Digital Services’ menu > ‘View All’ to access the ‘Help & Services’ menu to report a lost/stolen card. For more information, click here. Alternatively, please contact our hotline and Select option 1.

      To find out how much payment is due for the current month’s statement; you may refer to the amount indicated next to the due date for your Credit Card account from the ‘Home’ screen or you may tap on your credit card account > Details > Statement Balance.

      To apply for a new product, select ‘Discover’ > select the product to apply

      Tap on the Services tab located at the bottom right corner. Click on ‘Digital Services’ menu > ‘View All’ and select ‘Card Management > Debit/ATM Card Activation & PIN Set ‘. For more information, click here.

      Tap on the Services tab located at the bottom right corner. Click on ‘Digital Services’ menu > ‘View All’ and select ‘Card Management > Replace Card’. For more information, click here.

      Tap on the Services tab located at the bottom right corner. Click on ‘Digital Services’ menu > ‘View All’ to access the ‘Help & Services’ menu to report a lost/stolen card. For more information, click here. Alternatively, please contact our hotline and Select option 1.

      To apply for a Time Deposit, go to Online Banking > Apply > Time Deposit Account. Alternatively, you may submit a form via SC Mobile > Discover to receive a call back on your application.

      From the ‘Home’ screen, > Add Other Currency > select the currency you wish to add.

      Simply use the new shortcut functions available on the home screen page. Alternatively, you may access various payment and transfer options by clicking ‘Pay & Transfer’ at the bottom navigation bar. For more information, click here.

      Tap on the Services tab located at the bottom right corner. Select Settings & Configuration > Pay & Transfer Settings > ‘PayNow Registration’. Alternatively, you may also access this feature by clicking ‘Pay & Transfer’ from the bottom navigation bar and select ‘Manage’. For more information, click here.

      Click ‘Pay & Transfer’ at the bottom navigation bar and select ‘Repeat Transfer’. The from and to account and amount will be auto populated based on your previous transfer and all you need to do is swipe to pay.

      Click ‘Pay & Transfer’ at the bottom navigation bar and select ‘Add Payee’ to edit or delete payee. Alternatively, you may also click on ‘Manage’ in the same page to add & manage payees’.

      Click the ‘Pay & Transfer’ button from the bottom navigation bar, and select ‘Pay Credit Card’. You may choose to pay a Standard Chartered or other bank’s credit cards and add a card to pay here.

      Click ‘Pay & Transfer’ at the bottom navigation bar and select ‘Add Biller’ under ‘Pay Bills’ to add a new billing organisation. To delete a Biller, please login via Online Banking.

      Step 1: Click ‘Pay & Transfer’ from the bottom navigation bar menu.

      Step 2: Select the account to transfer to under ‘Local Transfer’ or ‘Between My Accounts’

      Step 3: Click on ‘When’ button to indicate the frequency and date for the transfer to be done.

      Click ‘Pay & Transfer’ from the bottom navigation bar menu and select ‘Scheduled’ to edit or delete any of your scheduled transaction(s).

      Click ‘Pay & Transfer’ at the bottom navigation bar and select ‘Scheduled’ to see your list of your GIRO arrangements here.

      Click the ‘Scan & Pay’ button from the ‘Home’ screen or click ‘Pay & Transfer’ from the bottom navigation bar to access this function. For more information, click here.

      We are working to include this feature in the next app update. Stay tuned!

      No, your account balance will not include your investment holdings. It will only include balances from your Current, Savings and Fixed Deposit accounts (where applicable). You may check on your investment holdings from ‘Investment’.

      Click ‘Invest’ from the bottom navigation bar and select ‘Investment Profile’.

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      Disclaimer

      You are now leaving the Standard Chartered Bank (Singapore) Limited (“SCBSL”) website to access a third party website (“Third Party Website”).

      SCBSL shall not be liable for the handling of any information you may provide on the Third Party Website, or for any loss incurred in connection with your access to or use of the Third Party Website. SCBSL makes no warranties, representations or undertakings about the Third Party Website.

       

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