Changed your address or mobile number? Raise a request to update your personal particulars.

Other Service Requests

Manage your finances on the go

Experience SC Mobile App now

/content/sc/hk/zh_hk/help/deposits/mobile-account-opening

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for Android users without Google Play, please click here to download the Android application package (APK)

FAQs

You will receive an SMS or email when the request is completed.

Profile details

  1. Date of Birth
  2. City of Birth
  3.  Country of Birth
  4. Nationality
  5. Marital Status
  6. Qualifications

Identity details

  1. NRIC
  2. Passport No.
  3. Passport Expiry Date

Contact details

  1. Email Address
  2. Local Mobile Number
  3. Overseas Mobile Number
  4. Local Home Number
  5. Local Office Number

Address details

  1. Residential Address
  2. Alternate Address
  3. Office Address
  4. Mailing Address

Tax Residence Information

  1. Tax Residence Country
  2. Tax Identification Number (TIN)
  3. Reason for not providing TIN

You may be asked to upload a supporting document, such as a photocopy of your NRIC or passport, for our verification purposes.

Yes, you may submit multiple requests. However, please note that if there are any duplicated requests on the same changes, you may receive an alert that your subsequent request has been cancelled.

Most of the requests (such as address or contact details update) are updated instantly. Other requests may take up to 2 working days.