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Have a question? We are always ready to help.

Get the answers to your banking needs in the following ways

Digital Services

We offer a wide range of transactions and services for your accounts via  Standard Chartered Mobile App  and  Online Banking  . Login today!

    • – Check your account information

      – Perform funds transfers immediately, using FAST or PayNow

      – Pay your outstanding bills

      – Apply for a new account

      – View the status of your service request

    • – Activate card and set PIN

      – Change card PIN

      – Cheque book request

      – Closure of CashOne/ credit card instalment loan

      – Credit balance refund

      – Credit card cancellation

      – Replace card

      – Report lost/ stolen card

      – Update profile details

Talk to Us

    • Personal Banking

      (+65) 6747 7000


      Priority Banking

      (+65) 6846 8000


      Business Banking

      (+65) 6743 3000

      (Monday to Friday, 9am to 6pm)

      Commercial Banking

      (+65) 6245 8811

      (Monday to Friday, 9am to 6pm)

      Corporate and Institutional Banking

      (+65) 6876 0888

      (Monday to Friday, 9am to 6pm)

    • Use our live chat message service by selecting the floating icon at the bottom right of this page.


      This chat service is available from Monday to Sunday (including public holidays), 9am  to 12am.

Visit us

    • – Cash withdrawal

      – Balance inquiry

      – PIN change

      – Fund transfer (Own account only)

      – Last four transaction inquiry

      – Cheque book request

      – Statement request

    • – Cash deposit

      – Credit card repayment

      – Balance inquiry

Compliments & Complaints

    • At Standard Chartered, your feedback matters to us. Email us securely from your Inbox on Online Banking or Standard Chartered Mobile App in three simple steps:

      1. Log in to your Online Banking or Standard Chartered Mobile App
      2. On Online banking, access your Mailbox from your Standard Chartered Mobile App, go to Inbox and select Secure Mail
      3. Click on Compose Message or the new message icon
    • If you feel that your complaint has not been adequately addressed, please send an email to our Head of Client Care Unit.


      If, despite our best efforts, you believe that we have not addressed your concerns, you may seek the assistance of The Financial Industry Disputes Resolution Centre Ltd (FIDReC).


      Contact FIDReC at 6327 8878 or email to info@fidrec.com.sg. More information is available at the FIDReC website.