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I am NOT an existing Standard Chartered Current/Checking/Savings Account holder

*SingPass holders with a MyInfo profile can use MyInfo to automatically fill up the form. By clicking “Next”, you will be re-directed to the MyInfo portal, which is not owned or controlled by Standard Chartered Bank (Singapore) Limited or any member of the Standard Chartered Group (the “Bank”). The Bank bears no liability or responsibility over your usage of the MyInfo portal.

*Please note that MyInfo is temporarily unavailable at the stipulated downtimes:

Mon, Tues, Thurs, Fri, Sat:  5:00AM to 5:30AM. Wed: 2:00AM to 6:00AM. Sun: 2:00AM to 8:30AM

I am an existing Standard Chartered Current/Checking/Savings Account holder

    How would you like to apply?

    I am NOT an existing Standard Chartered Current/Checking/Savings Account holder

    *SingPass holders with a MyInfo profile can use MyInfo to automatically fill up the form. By clicking “Next”, you will be re-directed to the MyInfo portal, which is not owned or controlled by Standard Chartered Bank (Singapore) Limited or any member of the Standard Chartered Group (the “Bank”). The Bank bears no liability or responsibility over your usage of the MyInfo portal.

    *Please note that MyInfo is temporarily unavailable at the stipulated downtimes:

    Mon, Tues, Thurs, Fri, Sat:  5:00AM to 5:30AM. Wed: 2:00AM to 6:00AM. Sun: 2:00AM to 8:30AM

    I am an existing Standard Chartered Current/Checking/Savings Account holder

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      Digital & Voice Services

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        • Have a quick chat with us via our online chat function.

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          4. SC Mobile App (click on ‘Inbox’ and select the ‘Secure Mail’ tab)
          5. Our branches
      • Complaints relating to an investment product or an insurance policy
        • You may send your case to our Client Experience team at Wealth_Complaints@sc.com for an independent review.

            

          As part of our investigation process, we will provide an acknowledgement of your submission within two (2) business days.

            

          We will try to resolve your complaint quickly and fairly and if we anticipate that we will take longer than twenty (20) business days, we will contact you within this time to provide you with an update to our progress, indicative timeframe for completion and refer you to an alternative dispute resolution scheme, should you wish to do so.

            

          You will be provided with a written response upon completion and resolution of your submission.

      • Alternative dispute resolution scheme
        • If despite our best efforts you remain dissatisfied with our resolution to your complaint, you may wish to contact The Financial Industry Disputes Resolution Centre (FIDReC) for further assistance. Visit the FIDReC website to learn more about their dispute resolution process.