How to raise a Service Request on Online Banking or SC Mobile

Update Profile Details

To update your personal particulars such as contact or address details, go to “Update Profile Details”.

Help & Services

For all other Service Requests, go to “Help & Services”.

3 options to raise a Service Request

OPTION 1

Select from the “Most popular service requests”

Step 1

OPTION 2

Select a Service Category and choose your request

Step 2

OPTION 3

Personalise your request

Step 3