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Looking to lower your credit limit to control your spending?

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Looking to lower your credit limit to control your spending?

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  • Looking to lower your credit limit to control your spending steps

How to use the Other Requests feature to lower your credit limit?

STEP 1

Go to Help and Services > Other Banking Services >Other Request

STEP 2

Input the below details in the text box and tap next

  • Credit limit decrease
  • 16-digit credit card number
  • Your preferred credit limit

STEP 3

Review your request and tap Next

STEP 4

Request is submitted and reference number is displayed. To find out the outcome/progress of your request, log in to online banking>’Mailbox’.

Our available Service Requests

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iPhone and Android Apps

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FAQs

  • A service request is any request or query that you may have that require the Bank’s assistance. It can be a request to block your cards, or a request for a credit balance refund from your Credit Card due to overpayment. For more examples on a service request, you may refer to the service request types featured on this page.

  • Yes, all Standard Chartered customers would be able to view all service request types featured on this page in both Online Banking and Standard Chartered Mobile.

  • You may go to the Online Banking page (https://ibank.standardchartered.com.sg/nfs/login.htm) and follow the on-screen instructions to do a self-registration for our online banking services. Alternatively, you may also visit the Branches or call in to our 24-hour Client Contact Centre for assistance in registration.

  • To check the status of your requests, go to the ‘Status’ tab under Help & Services.

  • Yes, you will receive an SMS or Email notifications for all service requests submitted online. If you do not have a mobile number or email address registered with us, you may now do so conveniently via “Update Profile Details”.

  • Yes, you may submit multiple service requests under different service request types.

  • Processing time varies depending on the type of service request raised. Most service requests will be processed immediately, others may take up to 3 working days (excluding any postal delivery).

  • Please send us a message by selecting ‘Other Banking Services’ > ‘Other Requests’. Alternatively, you may call our 24-hours Client Contact Centre at +65 6747 7000, or visit us at our Branch.