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The use of such website is also subject to the terms of use and other terms and guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and guidelines for such website shall prevail.

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Proceed

How would you like to apply?

I am NOT an existing Standard Chartered Current/Checking/Savings Account holder

*SingPass holders with a MyInfo profile can use MyInfo to automatically fill up the form. By clicking “Next”, you will be re-directed to the MyInfo portal, which is not owned or controlled by Standard Chartered Bank (Singapore) Limited or any member of the Standard Chartered Group (the “Bank”). The Bank bears no liability or responsibility over your usage of the MyInfo portal.

*Please note that MyInfo is temporarily unavailable at the stipulated downtimes:

Mon, Tues, Thurs, Fri, Sat:  5:00AM to 5:30AM. Wed: 2:00AM to 6:00AM. Sun: 2:00AM to 8:30AM

I am an existing Standard Chartered Current/Checking/Savings Account holder

    How would you like to apply?

    I am NOT an existing Standard Chartered Current/Checking/Savings Account holder

    *SingPass holders with a MyInfo profile can use MyInfo to automatically fill up the form. By clicking “Next”, you will be re-directed to the MyInfo portal, which is not owned or controlled by Standard Chartered Bank (Singapore) Limited or any member of the Standard Chartered Group (the “Bank”). The Bank bears no liability or responsibility over your usage of the MyInfo portal.

    *Please note that MyInfo is temporarily unavailable at the stipulated downtimes:

    Mon, Tues, Thurs, Fri, Sat:  5:00AM to 5:30AM. Wed: 2:00AM to 6:00AM. Sun: 2:00AM to 8:30AM

    I am an existing Standard Chartered Current/Checking/Savings Account holder

      Looking to lower your credit limit to control your spending?

      report-lost-stolen-card

      Looking to lower your credit limit to control your spending?

      • Looking to lower your credit limit to control your spending steps
      • Looking to lower your credit limit to control your spending steps
      • Looking to lower your credit limit to control your spending steps
      • Looking to lower your credit limit to control your spending steps
      • sg credit limit-to control steps
      • Looking to lower your credit limit to control your spending steps
      • Looking to lower your credit limit to control your spending steps
      • Looking to lower your credit limit to control your spending steps
      • Looking to lower your credit limit to control your spending steps
      • Looking to lower your credit limit to control your spending steps

      How to use the Other Requests feature to lower your credit limit ?

      STEP 1

      Go to “Help & Services” on SC Mobile by clicking on the side menu

      STEP 2

      Under “Service requests by category”, select “Other Banking Services” followed by “Other Request

      STEP 3

      Input the details in the text box:
      • Credit limit decrease
      • 16-digit credit card number
      • Your preferred credit limit

      STEP 4

      Upon submission, please keep a look out for messages in your secured mailbox as the T&Cs for your acceptance will be sent within 2-3 working days.

      STEP 5

      An email, push notification or SMS will be sent to your registered mobile/email with the bank

      STEP 6

      To access your secured mailbox, click on “Inbox” on the side menu

      STEP 7

      Click on “Secure Mail” to view messages from the Bank

      STEP 8

      Click on “Inbox” to view the terms related to your Credit Limit Decrease request.

      STEP 9

      To accept the terms, click on the button below to compose a message

      STEP 10

      Select the following dropdowns: To: Cards Category: Inquiry Input the following: Subject: Credit limit decrease Message: I acknowledge the terms and conditions. Please proceed with my credit limit decrease. Upon acceptance of the T&Cs, a SMS will be sent once your credit limit has been successfully reduced.

      Our available Service Requests

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      iPhone and Android Apps

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      FAQs

      • A service request is any request or query that you may have that require the Bank’s assistance. It can be a request to block your cards, or a request for a credit balance refund from your Credit Card due to overpayment. For more examples on a service request, you may refer to the service request types featured on this page.

      • Yes, all Standard Chartered customers would be able to view all service request types featured on this page in both Online Banking and Standard Chartered Mobile.

      • You may go to the Online Banking page (https://ibank.standardchartered.com.sg/nfs/login.htm) and follow the on-screen instructions to do a self-registration for our online banking services. Alternatively, you may also visit the Branches or call in to our 24-hour Client Contact Centre for assistance in registration.

      • To check the status of your requests, go to the ‘Status’ tab under Help & Services.

      • Yes, you will receive both SMS and Email notifications for all service requests submitted online. If you do not have a mobile number or email address registered with us, you may now do so conveniently via “Update Profile Details”.

      • Yes, you may submit multiple service requests under different service request types.

      • Processing time varies depending on the type of service request raised. Most service requests will be processed immediately, others may take up to 3 working days (excluding any postal delivery).

      • For any other assistance not found under “Help & Services”, you may call in to our 24-hour Client Contact Centre at +65 6747 7000 or alternatively, visit our nearest Branches.