Card Activation & PIN Set - Standard Chartered Singapore

Received a new ATM, Debit or Credit Card recently? Activate and set your own PIN in just a single request now.

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How to activate my card and set PIN?

Go to "Help & Services" in the Services tab located at the bottom right corner, and tap on 'View All'.
Under Card Management, select "Debit/ATM Card Activation & PIN Set" or "Credit Card Activation & PIN Set".
Select the card you wish to activate.
Set a new PIN for your card.
Enter the OTP that has been sent to your mobile number via SMS.
Upon completion, your card has been activated and your PIN has been set.

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Lost your cards? Don’t panic – Raise a request to block your card and a replacement card will be sent to you immediately.

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Raise a request for closure through our online channels.

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Status Enquiry

Track the status of your service request here.

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FAQs

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Will I be alerted when the request is completed?

You will receive an SMS and email when the request is completed.

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Am I able to select multiple cards in a single request for below request?

No, you will only be able to activate one card in a single request.

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How long would it take for the request to be approved?

The card activation and new PIN will be effective immediately.

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How many digits does the PIN comprise?

The PIN comprises 5-digits.

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Would I (as the main cardholder) be able to perform Credit Card Activation for the supplementary card?

As a main cardholder, you will be able to activate the supplementary card in your account when you log in to Online Banking or Standard Chartered Mobile. The name embossed on the supplementary card will be displayed during the request submission process.