Protection for every drive

For any defective workmanship in your accident repairs done by any of Allianz’s authorized workshops, you may proceed back to the same authorized workshop for repairs for as long as you are insured with Allianz.

In the event that your car is damaged beyond repair within the first 24 months of its first registration in Singapore, Allianz will at their option:

1. Replace it with a new car of the same make, model, and engine capacity as your car; or
2. If a new car of the same make, model and engine capacity is not available, replace it with a new car of a similar make, model, and engine capacity as your car; or
3. Pay such cash equivalent in lieu of points (1) and (2) immediately above.

Allianz authorized workshops will assist you in liaising with their vendor to arrange for a courtesy car if the repairs to your car requires more than 24 hours.

No, NCD is not transferrable to another person except to your spouse, provided your spouse is purchasing a new Allianz Motor / Electric Motor Protect. This is a one-time transfer and it is non- reversible. After the transfer, your NCD for your existing motor insurance policy will become 0%.

There is coverage if the windscreen is cracked, chipped or broken. An excess of S$100 is applicable for each windscreen replacement.

By having named drivers in your motor insurance policy, your named drivers will enjoy the same lower excess as you. Excess is the amount the policyholder is required to contribute before they can make a claim.

1. Exchange particulars of all involved parties including name, NRIC/FIN, telephone number, address and insurer. Take note of the vehicle license plate(s) and take digital photographs and keep any in-car camera footage of your car, the other vehicle(s) and the surroundings, which can be included during the e-filing of accident reports later.
2. Call Allianz hotline for a tow truck or for further advice on the accident.
3. Report and bring your car (whether damaged or not) to the approved reporting centre/authorized workshop within 24 hours or by the next working day.
4. Avoid all unauthorized tow truck operators or repair workshops. You may refer to the Motor Claims Framework at www.gia.org.sg which will provide clear and common procedures for the reporting of motor accidents.

1. Exchange particulars of all involved parties including name, NRIC/FIN, telephone number, address and insurer. Take note of the vehicle license plate(s).
2. Take pictures of your car’s damages and the damages of the other damaged vehicle(s) involved. Capture all vehicles’ license plate(s).
3. Take pictures of the accident location, capturing the surroundings and the vehicle(s) in its/their stationary position before moving it/them.
4. Call the local police if there is any injured party. (999 for Malaysia / 191 for Thailand)
5. Make a police report in the country where the accident occurred. Upon returning to Singapore, regardless of whether your car was damaged or not, report the accident to the Allianz authorized workshop together with your car within 24 hours or the next working day. If you have an in-car camera, please submit the video footage as well.

Yes, electric and electronic components such as high and low voltage cables, battery, electric engine, and electronic control units will be covered under Allianz Electric Motor Protect.

Under Allianz Electric Motor Protect, we will cover losses or damages to your vehicle by malicious cyber acts, even when your electric vehicle is operated under Advanced Driver Assistance Systems.